RBL Bank Credit Card Due Issue

Hello everyone,

I'm reaching out to share an issue I recently encountered with RBL bank and seek some clarification or advice from the community.

Last month, I unintentionally missed paying a small amount of 40 rupees against my bill. To my surprise, RBL bank has charged me almost 300 rupees in interest and various other charges for this missed payment. When I reached out to inquire about these charges, I was informed by RBL that there is no specific rule from the RBI indicating that charges would be waived for dues below 100 rupees.

I'm curious to know if any of you have encountered similar situations or if you're aware of any RBI regulations or guidelines regarding charges on missed payments below a certain threshold. My understanding was that banks often exercise leniency for minor dues or have provisions to waive such charges.

Just to provide some context, my total due amount was 512 rupees, out of which I missed paying only 40 rupees.

I would greatly appreciate any insights, advice, or experiences you could share on this matter. Thank you in advance for your help.