https://www.desidime.com/comments/permalink/10291802
Let's start doing this against every bank so that those idiots start giving a valid reason for rejection.
RBI Order SBICARDS to compensate Rs 5000 for rejected SBI Cashback credit card
RBI Ombudsman Order SBICARDS to compensate Rs 5000 as they rejected someone's SBI Cashback credit card:
Note - this info is shared by one twitter user - ProfessorCardz
Now you know what to do if your card is being rejected
Process as explained by OP and I quote:
"1.Save All Emails: When I received the rejection email, I immediately saved all the emails I had received from SBI as PDFs.
2.Contact Customer Care: I first contacted the normal customer care address, asking for the reason for the rejection. When they responded with a vague “internal policy” reason, I saved that response too. I asked again, received the same response, and saved that as well.
3.Escalate to the Nodal Officer: Next, I wrote to the Nodal Officer, repeating the process. I asked twice, and each time they gave me the same internal policy reason, which I saved.
4.Contact Head Customer Care: Finally, I contacted the Head Customer Care via the SBI Card website. Again, I got the same response and saved all the email chains along the way.
5.File the Ombudsman Complaint: When filing a complaint with the Ombudsman, they ask for details about the initial complaint, the bank’s reply, and any follow-up communications. They also want proof that you’ve tried to escalate the issue within the bank."
- Groups
-
Finance
-
Credit Card
Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
Top Comments
21 Comments
|
14 Dimers
- Sort By
https://www.desidime.com/comments/permalink/10291839
I did for AU already they said serviceability as reason also remove CIBIL enquiry.
View 1
more reply
https://www.desidime.com/comments/permalink/10291828
I did same for Airtel Banks sent all emails and call recordings did not resolved by RBI Omb its ongoing.
https://www.desidime.com/comments/permalink/10291891
this is one of the case it wont repeat again:) as its already exposed:) this wont repeat
https://www.desidime.com/comments/permalink/10292024
Lmao, after HDFC, Bob, Federal, Kotak now it's SBI getting bambooed by RBI. 
Kudos to RBI 
Desperately waiting for the turn of Ax$h!t bank with a popcorn bucket. 🤣
https://www.desidime.com/comments/permalink/10292107
Jab wo kuchh reply hi na kare to kaun sa reply add karna hai omb me? Hamne sbi se puchhe hue 1 month ho gaya.. lagta hai lightly le rahe hame.. 2 banks ko ghutne pe la chuka hu abtak.. one icici other indus....but ye to answer hi nahi de rahe.. 
https://www.desidime.com/comments/permalink/10310029
They will respond if you persistently bother them. ICICI & Indus ko kaise laaye the aap ghutne pe?
https://www.desidime.com/comments/permalink/10294470
My sbi cb cc application rejected 3 time no proper reason given already holding 2 sbicc just wrote email to customer care to give written rejection reason other wise complaining rbi ombudsman
https://www.desidime.com/comments/permalink/10295264
There needs to be a buffer (website/forum) between card holders and banks. So you do a OTP login in, get a random username. describe your problem without private info, and leave it at that. There is no discussion or anything. It is simply a public record for everyone to gauge the severity (or lack of it) of their own problem. site admin have tools to flag spamming, trolling and flag that complaint, but the complaint remains.
https://www.desidime.com/comments/permalink/10310263
My one got rejected around 5 times
Although I already have sbi simply click and Paytm sbi card
https://www.desidime.com/comments/permalink/10321290
useful info to keep in mind. we shall use it when necessary.
Click here to reply
Reply
Let's start doing this against every bank so that those idiots start giving a valid reason for rejection.