https://www.desidime.com/comments/permalink/10208429
mujha bhi grievance dalna ha mera account 40 days sa freez ha or kyc ho gyi ha tab bhi unfreeze nhi kar rha haa
RBI directed FI money to compensate 10,000+235 for Debit card AMC
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Though I have maintained 10k and did transactions as mentioned by them, however they charged AMC. Upon complaining through their multi level redressal mechanisms, they told me that those transactions are bill payments and won't be considered as spends which wasn't mentioned clearly in their T&C. So raised a Ombudsman complaint against Federal Bank as FI money isn't available in entities list. After investigation from Federal Bank & RBI I have received compensation. Meanwhile I have raised account closure request long back, but it isn't closed yet. Again planning to raise account closure request, and destroyed card also already.
Share your FI account experiences dimers
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https://www.desidime.com/comments/permalink/10209400
Directly grievance can't be filed with RBI, first check with FI only then go ro RBI
https://www.desidime.com/comments/permalink/10208620
not worth it bro, half the time they say that the bank is having some maintenance, even though if you directly transfer from Federal bank it works.
at times they deliberately block funds. i did not have a good experience with them.
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https://www.desidime.com/comments/permalink/10208741
How much you have asked for compensation in complaint to Ombudsman?
https://www.desidime.com/comments/permalink/10209344
I didn't ask anything just asked my 235 rupees
https://www.desidime.com/comments/permalink/10208838
Mera bhi closer req complete nqhi hua 2 month se.. rbi me kis bank ko select karna hai fi ke liye?
https://www.desidime.com/comments/permalink/10209346
Federal bank main branch
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https://www.desidime.com/comments/permalink/10209260
I am using Fi app since last 6 months smoothly and also getting around 500 cashback each month.
https://www.desidime.com/comments/permalink/10209397
Cashback or coins?
View 5
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https://www.desidime.com/comments/permalink/10209343
OP, can you please mention the detailed steps guide taken by you in this process. I am sure that will help many people
https://www.desidime.com/comments/permalink/10209359
Have you maintained 10k balance and did transactions using debit card only not UPI. I did > 25k credit card bill payment transactions but they didn't consider them. They told eCommerce, POS will only be considered, ATM withdrawals also not considered. If above conditions are satisfied try below steps. In all stages, if they deny, you can immediately go to next step, no need to wait for 30 days. If they didn't reply you have to wait ill 30 days and then go to next step.
Step 1: Write a mail to 1st level [email protected]
Step 2 : If they reverse your 235 rupees mostly nothing can be done. If they deny or don't reply you within 30 days write a mail to
Step 3: After writing to escalation desk if they deny or don't reply within 30 days write to
Step 4: If they deny at this level too reach out to Ombudsman RBI
https://www.desidime.com/comments/permalink/10209384
How much compensation did you demand on the ombudsman grievance filing page?
https://www.desidime.com/comments/permalink/10209394
I didn't ask anything just asked my 235 rupees and some action on them like fine or something
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https://www.desidime.com/comments/permalink/10209641
Great !
Can you also lay down steps for filing ombudsman grievance, It will benefit many people who have not done so & require to file it for some reason.
TIA.
https://www.desidime.com/comments/permalink/10212446
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https://www.desidime.com/comments/permalink/10209708
Did you tell RBI that I need compensation or looking at the severity of your case they automatically directed the bank to issue 10k ?
https://www.desidime.com/comments/permalink/10212445
I asked my 235 only
https://www.desidime.com/comments/permalink/10209718
this mallu bank does that to my credit card too and a threat of RBI made them right
https://www.desidime.com/comments/permalink/10209955
You had to fight for compensation? Or you got it without any struggle?
https://www.desidime.com/comments/permalink/10212443
I asked my 235 only
https://www.desidime.com/comments/permalink/10211970
I got my refund of Rs 235/- last month after so many escalation/reminders to this fraud banker.
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Damn ! Didn't made FI account, loss of 10000 flat
not worth it bro, half the time they say that the bank is having some maintenance, even though if you directly transfer from Federal bank it works.
at times they deliberately block funds. i did not have a good experience with them.