Query regarding exchange of refrigerator with Flipkart
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Friends, so I bought a 653 ltr side by side refrigerator in the BBD sale on Flipkart and selected to exchange my existing 256 ltr double door samsung refrigerator.. the price I got for exchange is 6550 minus the 100 rupees pickup charge which I think is a good exchange value as otherwise I would have been able to sell my friend for 2-2.5k max.. now the delivery is scheduled for Friday and the pick up of my old refrigerator will also be done at the same time. My old refrigerator is the one I am currently using and it is working perfectly fine but the vegetable tray is chipped off from front.. rest all the parts are intact.. there is normal wear and tear type discoloration on the front doors of both fridge and freezer.. otherwise no dents or anything.. my query is will the flipkart delivery person create fuss about the chipped off vegetable tray or about the discoloration on the outer doors? If yes, is there any way to circumvent this and have them accept the exchange?
TIA for your help.
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Do not worry about these minor imperfections for a large appliance. He will certainly honor the exchange, but at times they can pinpoint those and try and cut the amount by a bit -- 500 max I would think. Congrats on the purchase!
Fair warning: Had recent experience. They will come and literally throw your refrigerator (Flipkart) in their VAN and then open a new refrigerator. They dont care about the old refrigerator at all.
Just make sure and ask them to put it carefully as in my/relative case the new refrigerator glasses were all broken in open box delivery which makes us reject the order and then the same thrown refrigerator is given back to us!!
Oh ok.. Thanks bro.. In this case I will ask them to first open the new fridge box and then only take the old one back..
My other challenge is that I only have one fridge which I am exchanging so once they take that fridge as part of exvhange and deliver new one I will have to wait for installation team to come next day and install so i can out all the stuff in new fridge. And some items like milk, cheese, butter, etc. will go bad in that much time
If yes, is there any way to circumvent this and have them accept the exchange?
give him chai paani, he will indirectly ask for it by lowering the exchange value