Query on neu coins calculation for Tata neu infinity card statement

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Wingman
RamSun97
Hi. My tata neu infinity credit card statement was generated 2 days back.

I noticed that neu coins are given for upi transactions only if the transaction amount is greater than or equal to Rs.50, even of the transaction is done from Tata Neu app. Earlier they used to calculate it as 1.5% of the total amount spent on eligible upi transactions, with no minimum value, I believe.

Another thing that I noticed is that earlier all the earned neu coins will be credited one or two days after statement generation. But now the coin earned for upi transaction done on T day is credited only on T+30th day, until then it shows as unlocking in Neu app.

Please let me know if it's the same for everyone or I have misunderstood the calculation.
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Deal Lieutenant Deal Lieutenant
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i spend 6k got like 19 coins lul 

Deal Lieutenant Deal Lieutenant
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before it was 8k spend 73 coins
Helpful Helpful
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I got less coins than expected this statement, I've sent them an email asking for calculations 

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Update, they sent me the breakup on a per transaction basis for my statement. They considered a ~10k utility payment as tax and said tax and fuel are exempt categories 😭

Hunk Hunk
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Ohh.... Which merchant? And what was transaction narration in the statement? Pls share for info

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Benevolent Benevolent
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Better ditch this and move to kiwi.

Deal Subedar Deal Subedar
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Worst app, took data and rejected my application. Cibil is 800+ and max limit is 10L. Total limit is 1Cr+.
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Wingman Wingman
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Screenshot2024-09-13-20-42-46-056com.adobe.reader
Deal Subedar Deal Subedar
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I paid Rs.20,000 at a dental clinic with Tata Neu Infinity Rupay credit card UPI barcode scan through Tata Neu app.

how much Neu Coins will I get?

replyuser
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