Problem with paying Electricity Bill at Paytm

Contact Paytm and tell them the money has not reached ur electricity provider. Open a ticket and follow it every 8 hrs till the time it is resolved.

Hakunamatata

paytm people r morons when it comes to paying bills (other than postpaid mobiles)
i faced the same problem

Even my bill also not paid for this month, I paid through paytm on 18th of October as my due date is 23rd of October.

But still it showing unpaid in the bescom site and also I got a mail from bescom that kindly pay the bill amount to avoid disconnection.

I raised the issue with paytm, a person named Dhiman replied on October 28 that we are coordinating with operator over this issue and will get back to you within the next 48 hours.

No response after that…..I don’t know what to do

I had raised complaint, the below is the reply from them

Hi there,

Sorry for the inconvenience caused.
We had a technical problem at our end, which has since
been rectified. Your recharge should have been successfully
delivered by now. In case it has not been delivered, the
amount will be transferred to your Paytm account within
24-48 hours and will be available for immediate reuse.
We hope this helps. Should you need any further
assistance, let us know.

Look forward to see you again at Paytm.

Best wishes,
Team Paytm

same thing happen for me also for BESCOM bill, from last couple of months Paytm recharge is usually reflects after 2 to 3 days in bescom login but recent transactions dine on around 20 th Oct. is not reflected.

still wait for 24-48 hrs..they r just using our money at no coast (interest)

Is there anyone who has done successful electricity bill payment at paytm… so that I can assume paytm electricity billpayment system is right

thisis.ravi538479 wrote:

Is there anyone who has done successful electricity bill payment at paytm… so that I can assume paytm electricity billpayment system is right

It failed for me few months ago when I made a payment through them of some 8000 bucks towards BSES Yamuna … but unlike shameless /thug and crook mobikdik/ they had a refund option of refund money to bank and the same got credited back in 24 hrs.

atlac wrote:

same thing happen for me also for BESCOM bill, from last couple of months Paytm recharge is usually reflects after 2 to 3 days in bescom login but recent transactions dine on around 20 th Oct. is not reflected.

Thank to you I came to know there is bescom site to check

Thank to OP I came to know they not paid my electric bill also

Note – the replies are just pre-configured without even reading the mail.

I have faced the same too many times. AFAIR, only two of my BESCOM transactions were successful in the month of July. After that, in August I made transactions of 101,102,103….110 and all of those failed. Since then all my BESCOM transactions have shown successful on the PayTM site but it never reflected in the BESCOM site. I have contacted PayTM and followed up with this for 2 months in August and September and all they do is ask for your patience and refund the money back at the end.

So just contact PayTM and they will refund the amount after a few days and the transactions which were showing as “Successful” will change to “Failed” after the refund has been processed.

Is d problem only wid bescom electricity??

wht abt others??

ya problem is largely with Besco:twisted: m

alpeshj wrote:

Is d problem only wid bescom electricity??

wht abt others??

No problem with Reliance Energy (Mumbai) from personal experience
Also, http://www.desidime.com/forums/dost-and-dimes/t… [no problem with Paschim Gujarat Vij Company Ltd. (PGVCL) apparently either]. Search the D&D forum, you’ll get a larger sample size.
But there seems to be a real problem with Paytm & BESCOM

Thanks dimers for giving valuable information. please let all others know this issue so that they will be careful while paying electricity bills at paytm.

Is there any problem with electricity bill payment of MSEDCL MAHARASHTRA?
I thought of making payments various times before but then paid directly from MSEDCL website

saurabh1 wrote:

Is there any problem with electricity bill payment of MSEDCL MAHARASHTRA?
I thought of making payments various times before but then paid directly from MSEDCL website

No problem.. MSEDCL just don’t accept part payments..

Just an information for all those who have paid BESCOM electricity bill using paytm, I have paid the bill(part payments of 101 Rs) last month 8 times out of which 7 were successful. But this month all payments show successful in paytm but it doesn’t reflect in bescom portal(probably because of technical glitch).

But the bad part is that paytm is not processing the refund back to paytm wallet, I have written them atleast 10 times but they always reply with the standard template.

I did not know that paytm customer care is really bad. If anyone is able to get the money back to paytm wallet, please update the thread.

BTW, you cannot have credit in ur bescom account(tested this). The only reason I keep paytm cash is because of bescom and that is not working now.

Paid my Bescom Bill of 165rs on 15th Nov BESCOM hasent received the money as yet mailed them thrice till now no reply what so ever other than one email stating that we have looked into your Account and your recharge is showing successful please check and if you still have received your RECHARGE please do reply back to this mail and we will look into the matter this is not a recharge its an ELECTRICITY bill payment
are they NUTS

Hey, same prob I have faced on this month. I want you to know that PAYTM is no longer vendor of Bescom and I have confirmed that from Bescom cusotmer care. So don’t pay ur electic bill further through paytm. And for you refund I can suggest as I did, Just got to paytm in facebook and post your prob on their wall with your order number and ask them to refund. This will help u as I have got my refund by the same way.

Paid 880/- for bescom , transaction shows successful on paytm app, but bescom has slapped me with arrears summed.
Have contacted paytm but received a bogus response

I’m Jaypal, and I am going to do my best to solve your problem.

I understand that the recharge/bill payment for your Bill Payment BESCOM Electricity 4309682000 did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better!

I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on "25 Oct 2014 " at " 2:48 pm " . In case you have still not received the recharge/bill payment, please get back to me.

I hope this helps. Should you need any further assistance, let me know.

Look forward to see you again at Paytm.

thats a deep shit bro… these people are totally gauche, they dont follow any responsibility towards them. I almost wasted 150rs just to talk to them coz there fone incessantly ringing bt nobody pick up. These shitty things followed by both i.e #mobikwik & #paytm. Its better to use the official website of electricity provider.

Paytm customer care on email is totally useless. . always contact them on FB and look at the response time. I was once chasing them for 3 days and I didnt receive a satisfactory reply, then went to fb, and got it sorted in 2 hours!

Sir..
Wid d help of paytm.
I paid my bill in wrong acount id.
Amount is 7222 plzz sir refund my amount

I have pay bun not reach my electrical provider

I have pay bun not reach my electrical provider