Poor is an underestimation

I recently purchased a product from Fabfurnish, Though the product reached to me within the so called 15 working days, it only happened after my constant pestering, i called/emailed them practically every day.
Guess what, the product is broken. Whether they were trying to take a revenge on me for calling everyday or whether their quality really sucks.

Just as a suggestion, dont ever buy from that store. The quality of the products is substandard and so their service.