POCO C65 - Thin Yellow Vertical line on Display screen

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Phone bought on amazon just 2 months ago. Still under warranty. How should i proceed? Should i drectly ask for replacement from Amazon or will they just redirect me to a service centre?

How can i push for a replacement new phone?

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Deal Cadet Deal Cadet
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Someone poco fan on DD once debating with me  in Jan 2024 back of pocco X6 launch how it is better than Samsung sweat_smile

Lots of OS bugs and lower standards of device poco is not much a great choice.

In electronics lower the price too many features doesn't means phone will have good quality parts

Investor Guru Investor Guru
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I was defending it. I still stand by my words. I practice what I preach. I am using poco x6. So far it's amazing. Way better than the contemporary Samsungs in its price range..

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Deal Cadet Deal Cadet
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you will have to go to service center   ... They will repair or replace screen , you won't be get a new phone 

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Substandard brand.🤣🤣

Wishlist Champion Wishlist Champion
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Recently m35 got green line
In past oneplus phones giot whats your view on this
Post Emperor Post Emperor
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lcd or oled?

Deal Baba Deal Baba
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POCO --- NO_GO

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Those who watch POGO only buys POCO.🤡🤡

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Deal Newbie Deal Newbie
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i really admire your confidence, your innocence in even vaguely thinking that approaching the marketplace platforms first.. is the preferred option, WAY OUTSIDE of the return window.
That too with a replacement demand.😅

About the 'how to push them for a new replacement device' part.
Brands are usually only considerate with replacements with a brand new unit.. if there are major issues with the PCBs/ boards or other major components (like compressors or other major motors in refrigerators, HVAC products), products are DoA (dead on arrival) or if the issue is becoming a P.R. nightmare and the brand is trying to salvage the situation.

Hopefully you are not going to drop it in a bucket of water, after reading the above.
While it might fail some electronic parts and qualify as a device with adequate issues, the devices now-a-days have enough ways to figure out exposure to moisture, liquids.
Also, hopefully you would not get the back panel and battery removed and then put it in an oven for a minute or less.
while that too can cause enough damage to the internals, it is dangerous for the oven and the electrical wiring of the premises.

Such things also go against the terms of warranty and hence avoidable.

Usually the local service centre staff can do something😉 for you. O o.. i meant that they can help raise the request for you to be given a replacement.
Wishlist Champion Wishlist Champion
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as you said no electronic products 100% issue free

hope @TeAmo will understand this

Deal Cadet Deal Cadet
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Someone poco fan on DD once debating with me  in Jan 2024 back of pocco X6 launch how it is better than Samsung sweat_smile

Lots of OS bugs and lower standards of device poco is not much a great choice.

In electronics lower the price too many features doesn't means phone will have good quality parts

Investor Guru Investor Guru
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I was defending it. I still stand by my words. I practice what I preach. I am using poco x6. So far it's amazing. Way better than the contemporary Samsungs in its price range..

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Deal Cadet Deal Cadet
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My bad for not answering the main concern for this post. Since already it passed more than 10 days of replacement period Amazon will not entertain this. They will suggest to contact poco service centre.

Quickly go and generate a job sheet with pocco/MI service centre and submit the device. You will get a free replacement of screen unless it is damaged.

If you visit early in the morning around 10 o'clock when the service centre opens, within 1 hour of time you will get your phone done if the part is available.

Deal Cadet Deal Cadet
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Great. I will visit service centre tomorrow. Usually what is the time for screen replacement if they do not have the stock and they keep the phone
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