Plz Don't Ever Book Thru MakeMyTrip...They are horrible!

I tried booking a flight ticket through MakeMyTrip.com yesterday. It was an urgent booking which did not go through but they charged my card against a booking id NF2513317188332….wow…they have the audacity to charge the card, generate the booking ID but say that ‘the booking is not confirmed’. The message displayed on the website after the payment page said that ‘due to unavailability of seats your tickets cannot be confirmed’. I was zapped to see that the seats and the same fare that I was trying to book was still available even after several hours. Called up customer care but did not get any help…they are horrible, unprofessional people. They said that due to a ‘technical error’ I was still able to see the particular fare online but the seats were actually not available. I wasted almost 4 hours on phone with them to sort this out….They promised a callback which never came…

They are conducting business in a shady and most unprofessional manner…misleading the customers and then not even bothering to assist them. I would not suggest anyone to book through them…Please consider other travel companies and do not ever try MakeMyTrip…You’ll just be wasting your time and money….these guys are least bothered…they will NEVER take the pains to go assist the customers…All they are good for is charging the customer’s card and extracting money…Once you’ve paid, you are forgotten…They do not provide any after sales assistance at all

I guess they have more on their plate than they can chew which has made them unprofessional and highly irresponsible. I wish I could also paste all the screenshots here that I took to prove what a shady company they are….The so called ‘special fare’ is still very much available online and they are still fooling & harassing countless customers through their ‘ever so inefficient website.’
If any of you have had a similar bitter experience then do share it with as many people as you can…it might help a lot of them.