Paytm shopping could make a healthy person sick

I bought a samsung galaxy phone from paytm about a month ago and it was delivered without charger, earphones,
manual. The phone looked used and even the sticker on the phone was missing. I tried calling their customer care
and they redirected me to their website. After that they asked me to send pictures of the phone, packaging etc.
Then they asked me to send pics of the imei code. That was not clear enough so they asked me to resend
the pics. I was two three days late so they immediately closed the request! Apparently according to them delivering
anything is fine. Worst shopping experience of my life, paytm sucks bigtime. Shopping at paytm can make a healthy person
sick. Avoid like hell.