Pathetic Experience

This is my first brush with Snapdeal, and probably the last one. Very bad experience. The language written on the pages should be read lawyers, not simple customers. My misfortune that I ordered two units of SONY Bravia TV on Snapdeal. worth Rs. 95000/- on 17th Nov. The site said shipped in 1 working day, later on I understood it means “will be handed over to the courier in 1 day”. Today, on 26th Nov. I called up BlueDard (equally pathetic), they said we have the shipment but don’t know when we will be able to deliver. There was even a difference in the price reflecting on the page, and in the cart, it was about 1500/- more. I think the honeymoon period of online shopping is over. Now they are giving us the taste of “faceless” buying. I strongly recommend, pay a little extra, but buy from a brick and mortar store. If you don’t like the treatment being handed over to you, at least you can slap somebody standing in front of you or shout at the store owner. Here it is nothing…some fools listen to your story and then say…yes I understand sir, but cant help you.
To add insult to injury, about two day back my son proudly said I have a friend who works in Snapdeal. Let me call him and find out. The friend, after taking about 2-3 hours, called back and said…I can’t say where your shipment is, things are very confusing here.
Once again my strong recommendation…STAY AWAY FROM THIS PATHETIC SITE CALLED SNAPDEAL.