Pathetic

Not so Customer friendly, VERY POOR customer service, no proper communication or updates on your concern. I had to followed up 6-7 times for same issue, they never sent any emails and they will never listen to customer issue. They only listen and trust their bus operator. Even though if you make them and con call with operator they will not record in their log, They will not update your conversation properly, you need to explain your issue again and again which is very frustrating. Parenthetic