order is not delivered

186°
Benevolent
kukdookoo
ordered urgent medicines on netmeds. It was supposed to be delivered two days back. First tracking showed reached location, then it said misrouted and now no update as medicines were needed urgently so went to their office, they said never received any such courier.netmeds support is pathetic, first they said courier is delivered as per them, then they said to wait for 4 days.What should be done here? How to contact delhivery customer care? Their website has no number or email?

@Ash-D @Snapz @saucap @tappukepapa @Mayavi
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Deal Subedar Deal Subedar
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File a case on consumer forum portal.

Benevolent Benevolent
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Paji need medicines urgently
Comrade Comrade
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As per my knowledge their delivery is non local. Think they send medicine from Chennai so sometimes courier updates are problematic. I used to book medicine from netmeds when they were offering good discount. At that time no tracking was available but i waited patiently and they delivered.

Benevolent Benevolent
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Medicines were sent from Delhi.delhivery and netmeds both are pathetic
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Comrade Comrade
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+918069856101 delhivery courier
But I suggest not to go for courier  partner , instead stick with netmeds.
Customer service is available by phone, at 72007 12345, by email to [email protected], by opening the Contact Us form on the web site, or by opening a “chat” session.

Benevolent Benevolent
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Bro tried this number from Google earlier, it doesn't connect to an agent. Just repeats what the tracking page says
Helpful Helpful
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To me they sent expired items, I tweeted them and their ceo. They refunded after fighting for 24 hours.
Benevolent Benevolent
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Email of their ceo please? The grievance and nodal one don't reply.netmeds is pathetic
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Deal Subedar Deal Subedar
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This has happened three times for me. Gets rerouted or stuck in some place and wont move out of the hub for days. I had to fight to get it cancelled. The near expiry medicines are also norm. Last month, they sent some tablets also near expiry and one of them had two pills split open, I tried multiple times via emails to get it returned.

They start from the beginning everytime. It took a month to get only one exchanged.

Benevolent Benevolent
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Where did you mail to get it resolved?
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Deal Cadet Deal Cadet
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Had faced similar issues in past with netmeds had to take them on twitter. learnt my lesson ever since and always place only COD orders with them

Benevolent Benevolent
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@Chiggy_Wiggy_Buoy bro please share ceo email

Deal Cadet Deal Cadet
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Medicines are essential life components for any one suffering from illness  , should be prefered to buy locally ... you will control over its expiry  date and procurement 

Crusader Crusader
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Offtopic..

Can anybody tell what is the best coupon for 3k+ order in Apollo 24 7?

I saw 15% discount and 300 cashback code..but couldn't recall it..

@Mayavi

Entertainer Entertainer
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Netmeds 20% code - BIG20

Try if needed

replyuser
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