Order ID:26232, item is very worst condition / Quality , no body turned up for return pickup, worst support

I have purchased 2 T-shirts on 21st June 2019 and i placed return request on 24th June 2019 but till today no body turned up for pickup and when i spoke to customer care they raised complaint but still no return pickup , i have following up but from past 3 days , when i connect customer care, as soon i told my Order ID as 26232, they will ask me wait and after some time they will disconnect the call automatically.

I request friends Please don’t buy any products from Brandfactory through online because all the products are worst quality and worst worst condition.

Even i have sent 3 emails regarding this but Brandfactory does not have common sense even to reply to customer email

Any doubt you can reach me on 9886324669, happy to give more details.

Friends Please inform to your friends that don’t but any products in Brandfactory through online, it is a worst Brandfactory

Thank you