I have complained to onecard team, let’s see what happens.
Also guide me if anyone of have similar experience
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onecard scam, be alert friends
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I got a bill of ₹40347 on November 1 which I need to pay by 18th. I paid 38847 via cred (got some cb too due to cb cards) and did 2 referral in cred which gave me 1500 rs as Cashback but onecard consider this Cashback as refund and now they incurred interest charges in this month statement.
What should I do in this case?
They consider cred cb as refund and they don’t consider refund as repayment. I paid more than the bill amount still I got late payment charges.
Please someone guide me what to do in this case?
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must be their technical issue;How CRED CB is refund; where is the corresponding order thru onecard?
their software is dumb;
They will reverse, else complain to RBI, u will surely win
But keep paying bills as per stmt generated till issue is resolved else another headache
It has been like this from the start. Users are ignorant not to check full payment status which clearly shows on the front page of the app.
@xxxyyyzzz be careful
Bhai mere referral se aaj tak kisi ne cred sign up nahi kia .
I only use onecard for rookie 200-250 rs swiggy loot payments. But Yes, gotta be careful if they add stupid fines.
My bill generates on 15th, will clear used amount before bill generates.
@kannu.rider304
Which bank issued you one card?
Did you complain directly to issuing bank or onecard 🤔
We have received merchant credit refund on your ICICI Bank Credit Card XX7019 for INR 1089.4 on November 16, 2021 from EASE MY TRIP.
We wish to inform you that this refund will not be considered as payment.
I get this email from icici in case of refund, 2nd line i highlighted irks me so to be on safer side i overpay usually.
But cred cb is not refund for any transaction, also in other bank it is counted as payment. Not as refund
HDFC seems to treat all refunds as repayments, right?
Don’t know
It is counted as payment on all other cards
Let them reply, maybe they’ll reverse.
keep us posted.
When i redeem rewards it considers it as repayment
Cred cb credited into my one card but that wasn’t processed so i guess they don’t allow any 3rd party apps to process payments for One card.
You should only use One card app to clear all your dues so as to aviod this in future
JJ bhai aap kuch jayda hi aage chale gaaye.
OP issue is different here OP is saying Onecard considered the cred cashback as a refund.
It happened with me, I got 100/- refund post bill generation.
I have settled remaining balance after refund but ONECARD charged me 900+taxes for not paying 100/-
When I complained they reversed charges as one time good will…
will close cards once swiggy offer ends
I hold OneCard issued by Federal bank and CRED cashback reflects as Repayments for me.
I have noticed this error with OneCard issued by IDFC bank holders.
You could try communicating with them, asking them why are you considering cashback as refunds, if they stick to it, ask them from what transaction has this refund originated. I’m sure they’ll have no answers.
If they still hesitate or bother you much, just logde an complaint on PGPortal against IDFC bank, they’ll get to it.
Glad I’m a federal bank holder
You can f*ck them up, just mail them saying if they don’t correct this error, which is of serious concern, you will report it to RBI. They will come begging
I have faced this issue with kotak and hdfc..
*Called Hdfc bank and explained the issue..they reversed 3800rs charges almost immediately.
- Called/mailed kotak..chased them for 10days..No use…they told me you have to pay the charges irrespective of whatever the issue is.. I have paid total amount and closed the card right away..
- Choose your bank wisely
Onecard also owned by cred I think same ui
I doubt this.
I use IDFC First Bank and they consider the cashback and refunds as repayments.
+1 i too pay only remaining amount what ever it shows as balance in app after deducting refunds, cb and coins conversions.
DM me onecard referral
One card has referral? What are the benefits?
@kannu.rider304 Any update from Onecard?
Not yet
What happened now
Did you get any solution?
@kannu.rider304
Got solution
Greetings from OneCard!
We tried reaching you on your registered mobile number but missed the opportunity to speak to you.
We are glad to inform you that we have successfully processed your interest waiver request. As a good will gesture and a One time exception we are refunding the interest of Rs. 958.99 and the accrued interest. Refunds will be considered in the current month’s statement that will be generated on 1st of the next month.
We request you to make a payment of 1000 INR at the earliest so that we can proceed further the same.
You may expect the same before the due date. Thank you for being part of the OneCard family!
Disclaimer: Please note that we do not ask for any kind of OTP, CVV, Card or Account details.
Regards,
Abhik
Customer Experience Team
Team OneCard
How do we change the billing cycle in Onecard, is there any way to do it in-app?
@AppleFan @Fanil @Thunder766
Never found out. Try dropping a mail to grievances[@]fplabs[dot]tech describing why it’s important for you to change the billing cycle, if anyone could do it, it’s them.
try emailing them as mentioned by @Thunder766
why scam in title ?
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must be their technical issue;How CRED CB is refund; where is the corresponding order thru onecard?
their software is dumb;
They will reverse, else complain to RBI, u will surely win
But keep paying bills as per stmt generated till issue is resolved else another headache
must be their technical issue;How CRED CB is refund; where is the corresponding order thru onecard?
their software is dumb;
They will reverse, else complain to RBI, u will surely win
But keep paying bills as per stmt generated till issue is resolved else another headache
It has been like this from the start. Users are ignorant not to check full payment status which clearly shows on the front page of the app.
I hold OneCard issued by Federal bank and CRED cashback reflects as Repayments for me.
I have noticed this error with OneCard issued by IDFC bank holders.
You could try communicating with them, asking them why are you considering cashback as refunds, if they stick to it, ask them from what transaction has this refund originated. I’m sure they’ll have no answers.
If they still hesitate or bother you much, just logde an complaint on PGPortal against IDFC bank, they’ll get to it.