Solved - Not getting OTP sms from SBI

178°
Deal Hunter
hana25

For 4 days now, I’m not getting OTP on sms from SBI account and now I can’t check my account statement either. What’s happening? Did someone did something to my account?
I can’t go outside as I’m not well and even the bank branch remain closed more than twice per month saying someone got covid19… So going out there to talk about is 50-50.
I’m worried since a lot of times, bank employees are the ones stealing money and never get caught.
Recently, indusind branch in maligaon had customers’ accounts got emptied by employee.
Any helpline no?

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Deal Subedar Deal Subedar
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There is nothing problem from their end. I am getting OTP & other alerts on both mobile & emails. Check your account might have been on hold for KYC reasons. Call SBI customers about this problem first.

Generous Generous
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Send SMS BAL to 09223766666

or give missed call to 09223766666


https://cdn0.desidime.com/attachments/photos/703727/medium/Screenshot_2021-08-02-20-31-36-426_com.android.chrome.png?1627916536

Deal Brigadier Deal Brigadier
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May be issue With your Mobile Recharge.Nowadays most of the Telecommunications services has change their Policies.Try to Send and Receive message .

Deal Hunter Deal Hunter
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No, my no is getting OTP from another bank and other services, except from sbi

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Helpful Helpful
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@hana25 You mentioned in the title that your issue is now solved. It would be beneficial to others if you can share how you solved it? Maybe if anyone’s suggestions here helped you, you can give credits and karma to them too by tagging them in your post.

Deal Hunter Deal Hunter
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Already gave my thanks and kg to the one who helped.
Is it necessary to post screenshots here ?
Also all 3 methods stated by others are correct.

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