New Godrej Refrigerator- One issue observed and Service Centre issue
- 339
- 9
-
- Last Comment
Hi dimers,
I bought a double door Godrej Refrigerator 343L toughened glass around 5months back.
Few days back I observed an issue that when I turn its cooling regulator at 6(maximum) It stops cooling, and works fine when set at 4 or below.
Also, I raised a complaint to the support team, the service centre is not visiting to check the issue.
Any way to escalate the issue of service centre not providing the service?
I bought a double door Godrej Refrigerator 343L toughened glass around 5months back.
Few days back I observed an issue that when I turn its cooling regulator at 6(maximum) It stops cooling, and works fine when set at 4 or below.
Also, I raised a complaint to the support team, the service centre is not visiting to check the issue.
Any way to escalate the issue of service centre not providing the service?
8 Comments
|
3 Dimers
- Sort By
https://www.desidime.com/comments/permalink/10158066
Thanks for the comment bro, Will try the same and update here.
https://www.desidime.com/comments/permalink/10156998
I realised same with my lg fridge earlier it uses 30w max , now a days 60-70w everytime, sometimes 100w
https://www.desidime.com/comments/permalink/10219820
Tried all ways. Email, Social Media, Tele Support. But no impact. @LIMBO @ABHIMANYU2.0
https://www.desidime.com/comments/permalink/10219866
That's too bad. Perhaps the concerned service center is to blame but no action even after contacting customer service is perplexing. I think it's time to loop in the National Consumer Helpline.
View 2
more replies
https://www.desidime.com/comments/permalink/10226366
@LIMBO Service Done. Writing 5-6 emails helped. @LIMBO
Click here to reply
I had to post on Twitter for their service center to finally treat the repair request with any urgency. Twitter customer care though never responded until the issue was fully resolved.