Myntra prepaid order marked delivered without delivery
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As the title suggests, I’ve ordered a watch of 2000rs using credit card.
My product was marked delivered at night after 10:30. But no one came to deliver the product actually.
I checked with security guard and no one came to deliver the product at night.
They are rejecting my claims everytime. What should i do? Please guide.
I have raised issue on twitter and after 10 days they say it was delivered to me. I asked for proof and they keep repeating same line , it was delivered to me as per their team.
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I’ve already raised a complaint with them and its been 5 days. Status is ‘in process’
i am assuming since there was a security guard than there will be a cctv installed as well, ask them the date and exact time of delivery as per them than send video recording of 10 minutes before and after of that time on their email id. Also tell them if they don’t refund or deliver item than you will raise a complaint on nch (national consumer helpline)
Already told the manager desk 2 person mutliple times . I have proof of cctv footage that no one came in society premises (its just one building) and it was after 10:30 so gates get closed by that time.
I emailed them as well but I’m getting no response from their email support. Not even acknowledging email return.
Send a mail to this email, it will be resolved for sure....
I did the same.
I’ve emailed this mail id twice in a time frame of 10 days. I’ve not gotten a single reply from them not even acknowledge number in email.
Same thing was happened to me from Myntra a couple of months ago. Actually, I ordered a product (Park avenue men's soap qty 2) from Myntra and on the delivery day they marked it to delivered without delivering it. I contacted to Myntra cc via call and they took a complaint and I got my refund on the very next day.
I've been following up and re opening the issue every time. But their investigation is like... Ask ekart, if they say they have delivered it, it's on customer. Ekart unka sautela baap hai
File for chargeback, as good you ordered is not delivered to you.
Any lawyer here? I need help on filing a case against myntra.
pls dm
Your issue resolved eventually or not??
![Fresh Henko Matic Front/Top Load 60 ml Pouch [location specific]](https://cdn1.desidime.com/topics/photos/1897773/medium/Screenshot2024-12-26at6.42.39PM.png?1735218773)
Complaint to national consumer forum. And thell the agent to specify the point that they should give me the proof that order was delivered. As you are having security guard as a proof that order didn't delivered.
You will get resolution from consumer forum only. https://consumerhelpline.g...n/