Myntra is cheating me
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Hi friends, I had ordered a guess watch from Myntra worth 7500. I did not like it hence requested for return.
The pick up guy came, took the product and went back.
Next day I see the status as return on hold, reason - tag missing
:(
Now item is with them, money is also with them and when I spoke with customer support, they are saying that as per logistics team, item is not picked up hence closing the incident.
I even escalated to their supervisor in escalation team. He is now asking me if have any proof that I have given the item to him ?i was like wtf!!!
Guys who on earth thinks I have to collect proof? Usually Myntra never gives any acknowledgement slip not sends SMS saying item is picked up right?
now what should I submit the proof as?? What should I do now?
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Nothing happened, they close the case as company responded.
not sure if still "I don't like the product and hence returning" are accepted and since FK/Myntra are the same I guess they are screwing you 😌
Keep raising tickets. If you did not receive a refund, you will have to move consumer court
For Myntra and flipkart only one thing works that is consumer complaint.
How can they say TAG MISSING without pickup in the first place bro?