myntra dress material unable to return

58°
The PostMighty
AzharKhan1
recently I ordered a dress material for my wife but quality of the material is really bad, so I placed a return request but courier guy was asking for some loop tag which I swear was not present, only product tag was present... I tried calling myntra customer care but it always says we are busy please call later, I twitted too but no response in dm.. seems this is a big scam run by myntra please help
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Deal Cadet Deal Cadet
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Raise this concern via chat. Very common problem. They will surely help.

The PostMighty The PostMighty
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all our executives are busy please call us but there is no option in the IVR to speak with customer care

Analyst Analyst
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I had this problem with weaverz bedsheet. 

1. First cancel your return

2. On the chat keep selecting options and use yes to continue your chat with robo( i literally mean it) until you get "Another query". There you type tags missing

3. You get a agent chat or call option.

4. If you get agent chat tell them the problem and they rasise the complaint which will be visible after in the help center

5. Wait till complaint is resolved and then raise return request.

Complaint resolution time 2-3 working days.

If you encounter noob cc personnel like me it takes longer time.

Any doubt during call or chat ask them to connect to seniors, otherwise it takes eternity to return.

The PostMighty The PostMighty
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I got any query option, on selecting it it said all our executives are busy, please call us on this number but there is literally no option to speak with customer care in the IVR... really frustrating experience to order  from myntra sob
Deal Cadet Deal Cadet
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Same issue I faced 2-3 times with myntra. They don't check the products before shipping whether it has labels or not and later they become too sensitive about the tags.

And their resolution within 48 hours never gets completed even after 20 days of lodging the complaint on call and through email.

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