My worst experience with amazon! never ever shop from amazon

I happened to made the biggest mistake of my life by making a purchase on 12th may,2017. My order number is 171-4263357-7829923 . And then and there the worst experience of my life started with the substandard policies

Initially to start with the product was shipped for the first 4 days after the order being placed. Learn something from websites like flipkart,snapdeal and ebay which ships the product within 24 hours at max to 48 hours. Then came the part of shipping. The product has no updates what so ever. I have been requesting the team to get in touch initially but at some point, I also loose my cool. I had no choice but to take revenge when I would contact them hundred times but to no avail.

They speak like parrots and bots and repeat the same thing. They can also see that product is nowhere close to where it should be, but just because the system generated replies says, it’s on time they repeat the same information to me. I feel like they have literally pea sized brains. The estimated delivery date (which I believe is the maximum time it must take for the order to reach) is already exaggerated and I believe product must reach much before that. But in my case? I feel like the product will miss that date too. If you are so assured of the estimated delivery dates then keep a policy to provide the product for free if you fail a customer. But no their response is we will look into the matter only if the product misses the delivery date. Do we start the medication after the person is dead? Or is it wrong on my side to ask for prevention to avoid any disease at all?

What are the resolution they provide? You can cancel your order on 23rd if it is not delivered. When will amazon start to think from customer point of view? What do I gain if I launder my money to you and you return the money to me after 20-30 days and I get nothing out of it? I dont get the product and also my money is stuck for days.

Is this the way things should be? Its really a shame to see a brand like amazon showing such substandard policies. And the worst comes in when the customer care people are not at all willing to help. And off course nobody can raise a complaint against them, then why would they fear anything about? Is this what makes you feel you are making the world’s most customer-centric company?

I feel very disappointed right away and dejected. So dejected that it calls for violence from within myself. If there were an amazon office nearby, I would have gone and smashed the office itself maybe that would give me the necessary satisfaction.

I would keep on forwarding this mail until you think upon it. But of course sooner or later your company would face the same fate as by other e-commerce websites if this continues to be the case.