My life’s worst shopping experience I finally got from Paytm by buying laptop.
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I bought HP laptop costing 30,000/- from Paytm on 24 April 2017. In one week it got delivered, that is ok. In first day only I found out it is defective piece, its touchpad not working properly and battery too draining in one hour only where as this model gives atleast 4 to 5 hrs of battery life but that’s not all, I found out my laptop’s warranty has already started 7 months back (warranty already started on 10August 2016). Holy Shit!!!. They have given me used laptop. This is absolutely fraud case.
I started calling them for return for such fraud case and they simply refused. But still then I agreed for replacement and started hoping for replacement. But now its 3 weeks passed and I still didn’t get any reply for replacement instead of calling these guys every two days, they simply says sir it will take 48 hrs, our team is working on it. That’s not all of level of bullshit, Paytm also blocked my mobile number, I had to call from different mobile every time. I don’t know when these guys will replace my HP laptop. It was my biggest blunder to buy from Paytm. Below are proof (warranty status on HP website and my laptop order invoice)of this Fraud Paytm and that Fraud seller.
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Post of fb and Twitter and keep on tagging paytm and vijay
Do post pic’s and send in an official email to paytm. If nothing turns out after 10 to 15 days file a case in consumer forum
Meanwhile you prepare for filing case in consumer forum court.
Use email so you can have proof.
Authorized seller?
I also bought Dell Laptop worth 26k last year from authorized seller n everything perfect so far(9months).