Money stuck in SBI Unipay while CC bill Payment
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2-3 days back, I was paying CC bill and due to transaction failure, money stucked in SBI Unipay.
How to raise a complain at SBI Unipay? I can see only failure transaction with no exact amount. Further, for few successful transaction, it also shows failed transaction.
I have already raised a complaint to bank.
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Wait for 3-5 days
Money will be refunded
Have you received any email like transactions that failed and your money will be refunded?
Either way you will get refund automatically within 7 working days.
Still you can raise issue with their support.
Thanks will wait 7 days then raise complaint if not received
It will get auto refunded no need to worry
if you are worried about transaction failure data, if you are logged in Unipay to pay your card , your email would have failure transaction sent in it from BBPS, check that for transaction details like transaction number.. etc
but mostly it will be refunded automatically usually
Yes, true, people suggested to use Canara Setu
Stop using sbi unipay, switch to canara setu
Canara Setu also not working!
Seems entire BBPS is not working.
But small bill payment through Cred is successful. Any alternative besides SBI and Canara?
PS. Refund received after 5-6 days without any complaint made to SBIUNI Pay.
@abhishek012
@DEEPANGEORGE