Money Deducted from account ( Paytm)

Sorry for my English 👩‍💼
Hello Friends, i want to discuss my problem here i Send 10,000 from my Bank account (paytm saving account) by using Phone pe to my brother account (Bank of Maharashtra) but the problem is in phonepe transaction is successful but money is not credited in my brother account, Paytm customer care told me transaction is successful talk to phone pe, phonepe customer care told me they got confirmation from B.O.M regarding the transaction and transaction is successful,phonepe told me to talk with B.O.M ,now B.O.M told me they don’t receive the money and after providing UTR number of transaction B.O.M told me they are able to check UTR number of transaction which is paid using B.O.M account,so now i want to fill a chargeback form when i talk to paytm for chargeback form they transfer the call to senior management and then call is disconnected.anyone having same issue or its solution then please comment here.