https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610077#post_10610077
Mis selling by Kotak Bank
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My sister went to kotak mahindra bank to close her kotak spendz account and to upgrade her 811 account to super811
But the branch staff created her kotak securities account without he consent and given the reason that transaction are very high in her account and to inhance the transaction limit he created this security account
Now tell me guys should I directly compliant about to RBI OMBUDSMAN or first contact PNO RNO etc
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https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610085#post_10610085
Approach PNO and RNO
If not satisfied within 30days
Then go with RBI ombudsman scheme.
That's how the process is.
🥂
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https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610095#post_10610095
It means first approach RNO PNO and most probably the will close the account but the concern is why they created kotak security???
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https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610126#post_10610126
Yeah bro because we are aware about RBI guidelines but not each and every person is much educated
https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610181#post_10610181
customer care ko call karka band kra do security account mera sath bhi yahi kra tha
https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610205#post_10610205
Vo to kra denge lekin khamkha me kahe khol diya ye account dikkat is baat ki hai
Mere cousin ne scholership ke liye sbi me account open Kiya uske account me insurance policy bech di bechare ko jitni scholership nhi aai usse Jada usko loss ho gya bechare ke pass itni information this nhi jb muzhe btaya to 2 saal ho chuke the iss baat ko me bhi kuch nhi kr Paya but muzhe ek baat samjh aayi ese na jane kitne log hai jo aware hi nhi hai ki ye sab offence hai jo bank ke employees krte hai
Gaon me rhata hai baaki to sb ko pta hai sbi wale kese treat krte hai
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https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610290#post_10610290
Upgradation 811 to super811 can be done offline?
https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610594#post_10610594
Yes
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https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10610774#post_10610774
OMBUDSMAN is the last , final , end resort .. if denied from there .. you can't contest .
So touch him only in dire condition .
https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10611431#post_10611431
As per my experience with kotak, Kotak 811 account can't be opened/upgraded thru branch.
https://www.desidime.com/discussions/mis-selling-by-kotak-bank?post_id=10612180#post_10612180
My brother opened super 811 offline they visited the home and completed the process
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Approach PNO and RNO
If not satisfied within 30days
Then go with RBI ombudsman scheme.
That's how the process is.
🥂