Making Delay on Delivery/Refund and earning disappointment

I have ordered three product items in timtara(www.timta...om) on 26th July 2012. Please find order confirmation mail from attachment for your reference. Details are as follows,

Date: 26/07/2012
Reference No.: 75134832209
Description: Tech Process MUMB
Amount: 8477.00

Details in Timtara
Order Number Product
10295878 – Samsung Galaxy Y Duos mobile
10295876 – Bajaj Iron box
10295874 – Strontium 16GB memory card

While ordering, delivery time is mentioned as “2 to 3 weeks”. As promised, products are not delivered. Status of the products was changed as “Awaiting shipment” on 27th July 2012. And still the same is status available. I raised three complaints in timtara website regarding this: 34620, 367808 and 36710. I mailed them (‘[email protected]’; ‘[email protected]’; ‘[email protected]’; ‘[email protected]’; ‘[email protected]’; ‘[email protected]’) and I called customer care a lot of times. But still I didn’t get the products and any detailed information for the delivery. So I send the mail for cancellation. I am not getting any response. I am totally getting disappointment and getting so worry.:-{