Make my trip CHEATERS

I would like to let you know that was it was absolutely disgusting experience to deal with a MakeMyTrip just to help with the cancellation of the ticket, which was made by mistake because the Wi-Fi was not working properly that day

I called makemytrip company and told them that please cancel this ticket which was made by mistake and they said we are looking into it.

; They put me on a hold for so long and still nobody was able to answer any questions.

And the most disgusting part was when you guys block my number from calling your customer service

Your customer service answering machine was telling me facility to this number has been temporarily discontinued

How can you block my number without me being able to talk to your customer service? How can I resolve my issues?

And on the top of that at every step, they kept canceling my ticket which was already pre booked

All the plane connections very very very time sensitive but because of your company’s handling of the situation. We had to go through extreme stress and anxiety because they kept canceling my ticket at the last minute.

Can you kindly tell me can one person, who can travel to the same destination on the same day on two different airplanes?