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Last day with Citibank as final migration to Axis is happening this weekend!

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Deal Cadet
maddyboyhello

So by this day's end, Citi Online banking, Citi app, UPI & bunch of other stuff will cease to work & it'll be all AXIS from monday the 15th. 

Its been 13 years super pleasant journey with CITI & I've only visited the branch twice in the entire span, that too not on personal case but to do some foreign transfers for a friend. Honestly I cannot think of any hardcore issues I've had with CITI over the entire journey.

Axis is doing well as of now to keep us updated at every step of the migration process & hope for the best!!

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Hunk Hunk
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I will surely miss Citibank.. ❤️❤️
My 1st personal account when they started way back in 1996.. and my 1st Citi Suvidha card too when I was in college.. used to show off this card to all smiley
One of the best quality services they provided...

Generous Generous
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-earlier when citi was leaving india the last day

-i called customer care , said i wanna close my citi card as it is paid 

- they said we shall issue you new card as LTF as good bye gesture

-miss u CITI

Deal Cadet Deal Cadet
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Because Citi never sleep very popular slogan still remember those days

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Hunk Hunk
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I will surely miss Citibank.. ❤️❤️
My 1st personal account when they started way back in 1996.. and my 1st Citi Suvidha card too when I was in college.. used to show off this card to all smiley
One of the best quality services they provided...

Deal Cadet Deal Cadet
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wow me too...Got Suvidha account while in college and after 2 years they gave me a MTV CITIBANK Credit card with 12000 limit while I was still a student. I am actually sad.
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Generous Generous
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Even mine started with Citibank when they introduced suvidha and tied up with companies in Bangalore in the late 90s.  Never ever had any issues with them unlike with other banks..

Their call center quality was perfect. There was no need to explain things again and again. Transactions went through within a minute or two unlike that with ICICI etc where you need 5 mins to reach the operator after going through multiple ivr menus.

Deal Cadet Deal Cadet
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Citi always had that edge over other banks. I still feel nostalgic remembering how I felt after having my first bank account and credit card with citi in 2010.

Pro Entertainer Pro Entertainer
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my 1st salary, and credit card account, citi was love, never faced any tech error or downtime, it was smooth and best among all other competitors.

Generous Generous
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-earlier when citi was leaving india the last day

-i called customer care , said i wanna close my citi card as it is paid 

- they said we shall issue you new card as LTF as good bye gesture

-miss u CITI

Pro Entertainer Pro Entertainer
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i should have done the same😞.
mine is paid and will remain paid with axis.
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Deal Cadet Deal Cadet
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https://www.businesstoday.in/magazine/features/...

They started suvidha banking in 1997.. they were the first bank to deploy multiple ATMs across Bangalore.. otherwise there were 1-2 ATMs in the city from HSBC or so.. 

Using a card for all banking in India was mainly their brainchild IMO.

Deal Cadet Deal Cadet
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Absolutely correct. They were also the first to guide me to the world of internet banking and online shopping. I remember they sent me some brochure to buy music cassettes from a (now defunct) website called fabmart.com and I had bought some cassettes using my debit card.
Star Star
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Best customer support.. always got positive response

Deal Cadet Deal Cadet
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GSTcNjRWYAE8qk

Benevolent Benevolent
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Citi ka naam suna tha lekin mere City / village main inka koi product nahin aaya. Shuru hone se pehle hi sheeti bajate hue khatam ho gaya. relieved

Deal Cadet Deal Cadet
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Because Citi never sleep very popular slogan still remember those days

Helpful Helpful
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I loved Citi very much for their excellent customer service. The only thing I frowned upon was their minimum 10,000 reward points limit requirement to convert points to cash. Any kind of communication sent to them via the credit card portal was promptly replied. I will miss Citi and the good old days too. 

Comrade Comrade
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I will miss citibank ..my first salaried account.

Entertainer Entertainer
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Seems everyone’s first salaried account was Citibank. 

My first cc was with Citi in Dec 2008. Never visited branch ever, had fraud international transaction (almost 1l) in 2012 and Citi cc was very helpful in reversing it, though it took 40 days but glad it was reversed. I’m gonna miss Citibank.

btw; when can we login to Axis app and users like me who already got Axis cc, how to add Citibank cc in the same app? 

Deal Cadet Deal Cadet
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As per official info, we can login into Axis app from 12am July 15. Sorry no idea about the cc thing; am sure they'll have thought of that scenario & did some kind of provision within the app.

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Deal Captain Deal Captain
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Miss Citi 😞

Comrade Comrade
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Reminder! Ready reckoner of service interruptions on 13th and 14th July.

Citi-branded Debit Card(s): Online purchases, merchant purchases and ATM withdrawals

Paused from: 9 pm, 13-07-2024

Resumes from: 12 am, 15-07-2024

Citi-branded Credit Card(s): Online and merchant purchases

Paused from: 10 am, 14-07-2024

Resumes from: 12 am, 15-07-2024

UPI linked to Citibank account(s): Transfers via third-party applications

Paused from: 10 pm, 12-07-2024

Resumes from: 12 am, 15-07-2024

NEFT and RTGS: Outward transfers from Citibank account(s)

Paused from: 5:30 pm, 12-07-2024

Resumes from: 12 am, 15-07-2024

Inward fund transfers will be processed once systems are restored.

Rest assured, you will be able to use all our services on Axis Bank platform

Cool Cool
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My second oldest credit card is is from citi bank. Rarely had to call them related to any issue. Cashback and rewards always on time.

Last year dec asked them to close my credit card and they offered me LTF Indian oil Credit card which I accepted gracefully. Customer support was top notch. Axis won't do justice to that though.

Deal Cadet Deal Cadet
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I had my second CC from Citi. Called them only 2 times for late payment charges waiver they reverted both the times. Also referred 2 cards and took benefit.  Reward from catalog was good, redeemed Amazon Gift voucher. 

30k spend target was the best, Not sure Axis will continue with that.

Deal Cadet Deal Cadet
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any idea if axis will continue 30k annual limit for Citi rewards or they going to increase it. I will check once with the customer care as well today just to be sure as I had already crossed 30k this year. If they have increased it to lakhs then good bye!
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