keep away....... netmeds

I had a bad expedience with this web site. They claim that they are 100 years in field of pharmacy. Their customer testimonials (Rajasekar- Chennai) show up in home page is nothing but fraud. Because they do not accept the generics alternatives to your prescribed medicine, to reduce treatment cost.

Three days back I have placed paid order for ₹1049/- . up loaded prescription. selected all low cost generics displayed in their web of choice drop-menu to prescribed medicines. I have did this after seeing the display testimonials on home page, mentioned that can choose low cost generics. But surprisingly they send message that your order is not processed because the prescription did not contain ordered medicine. CS phone up and toled me to upload the prescription exactly names contained in order. When I toled about generics selected as per your website drop menu for that medicine. he said that is not allowed. you have to send exact names of order containing prescription. So I went to doctor urged explaining situation and got the proscription as same of order. After uploading next day, I got message again your prescription is invalid as your order is duplicate order. I did not understand the meaneing of duplicate order, tried to know their online chat and phone is not responsive for long waiting more then 30 mts. Finally I have send all my old prescriptions also for their reference, but they send once again proscription does not contain doctor signature. But-actually all are having clear signature. So I sent order cancellation message because no other option. now I am waiting their response to get my money back…

So i request you all do not depend this web site for critical medicines for treatment. and do not fall in to the trap of discounts….if at all, use COD only by taking exact conformation of have stock, the required medicine before ordering… otherwise they will put in dilemma through sending horrible messages like your prescription is not valid.

also my experience, they have one way communication that is email, they are not reachable on phone and chat……