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Jio Payment Bank Transaction Problem

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Blaze
MyAmit

I am not able to make transaction from my Jio Payment Bank account getting error code

Screenshot2024-03-21-20-02-20-638com.jio.myjio

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Blaze Blaze
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Contacted customer care, they said you are making too many transactions, Now asking.....




We definitely want to help.




As we have observed that, your account has been used for business transactions or to avail any cashbacks/offers as such Transactions are not inline hence, it has been blocked for security reasons.


Since Savings account should be used only for personal transactions.


To unblock your account, share the below details to [email protected] from registered email id -



1. Bank account statement of the person who has sent/transferred money to your Jio Payments Bank account in the last 30 days without any password protection (Account Holder’s name, address and Bank name should be visible)


2. Highlight or mention the debit transaction details for us to identify the same and the same should reflect as credit in your Jio Payments Bank account.


3. PAN Card and Aadhaar Card (Please mask the Aadhaar number, only the last 4 digits should be visible) of the respective bank account holder who has sent/transferred money.


4. If using for cashbacks/offers, then share the snap of the offer details.


OR using for business transactions (i.e. shop, small vendor, etc.) then share the your business registration details (i.e. Business license)


 


The Bank statement should clearly reflect transactions with your Jio Payments Bank. Post validation of shared documents, you will receive a verification call for account unblocking process.


 


Looking forward to your response.


 


Regards,    

Deal Cadet Deal Cadet
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worst bank... 

Blaze Blaze
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I just opened account in it because of Paytm Closure.

Deal Newbie Deal Newbie
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Bro account unblocked? After submitting details? Problem solved?

Blaze Blaze
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Mine still not unblocked. Today they sent sms to get in 5 days

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Deal Newbie Deal Newbie
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I have issue. Can not withdraw money. It showing message. Transaction declined by bank due to security reasons.

Yesterday I transacted about 6 transaction in same time after that this issue is happend. Today morning I withdrawn Rs 1 from account using imps mode from myjio app. But after that the same error is happend.contacted customer care yesterday but no responded only got tickets number.

Flame Flame
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Is it resolved now? or are they still asking for details?

Finance Mentor Finance Mentor
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Naya kachrakhana lagta hai, rbi ki dhulaai chahiye isko...

Deal Newbie Deal Newbie
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Screenshot2024-04-05-01-22-19-137com.jio.myjio

Blaze Blaze
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Contact Jio Payment Bank Customer Care. They will ask for documents and details.
Deal Newbie Deal Newbie
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Please solve my problem transaction failed.

Blaze Blaze
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What is your problem

Blaze Blaze
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My account got unblocked.

Deal Newbie Deal Newbie
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How?

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Deal Newbie Deal Newbie
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What documents you sended

Deal Newbie Deal Newbie
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1000182348

Blaze Blaze
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Contact Jio Payment Bank Customer Care

Wingman Wingman
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When did you open this account?

Did you get rupay platinum debit card? Or which card you got?

Deal Newbie Deal Newbie
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My account 21005 error not transfer money 

Transaction error 

Deal Newbie Deal Newbie
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I have also facing the transaction issue

Deal Newbie Deal Newbie
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I was asked for a person's bank statement, PAN card, Aadhar card and I gave it. Now he is saying that he cannot do it with this and he is asking for a bank statement of a payment, PAN card and Aadhar card. Sir, please do something.

Blaze Blaze
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Tell him I can give you the details of my account,  How can I give you third party's account details.
Deal Newbie Deal Newbie
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I was asked for a person's bank statement, PAN card, Aadhar card and I gave it. Now he is saying that he cannot do it with this and he is asking for a bank statement of a payment, PAN card and Aadhar card. Sir, please do something.

Deal Newbie Deal Newbie
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My cash is missing 

Blaze Blaze
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Check Passbook and contact customer care.
Deal Newbie Deal Newbie
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How to recovered 

Deal Newbie Deal Newbie
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Amount not received 

Deal Newbie Deal Newbie
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Screenshot20240701220038

Deal Newbie Deal Newbie
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My bank accont this problem i contacted 100 times jio care service but not sloved this issue😔😔

Screenshot20240701220038

Blaze Blaze
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What issue they are telling you
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Deal Newbie Deal Newbie
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Trasaction declind y bro

Deal Newbie Deal Newbie
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Sir mera be same problem 

Deal Newbie Deal Newbie
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Screenshot20240817092754

Blaze Blaze
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Contact customer care

Deal Newbie Deal Newbie
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Hello

Deal Newbie Deal Newbie
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Screenshot20240818175545MyJio

Deal Newbie Deal Newbie
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Help me

Deal Newbie Deal Newbie
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my jio payments bank already active but in phone pe when was checking balance upi pin entered wrong

when i was removed an account in phone pe and re added the account there an error account not found

Blaze Blaze
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May be Some error, Try updating the app.
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