INDANE GAS escalation matrix
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Having INDANE GAS cylinder connection in WEST BENGAL. My distributor is completely useless, no response even if in urgent leakage case. They don't have mechanic also, for any urgent complain delivery boy comes next day/when he will be free.
How this emergency service they can ignore this way!
Unable to find any escalation matrix of Indane GAS. If anyone has, please provide.
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This time from regulator, just changed today by visiting office.
Distributor should be first line of In-charge but since You already informed about their nuisance , You can follow up for the next line of course.
Call the Indane Gas customer care for West Bengal
The national customer care number is 1800-2333-555
You can also check for below numbers as well
*Re-Verify the contact details
For Regional Head office connect
Report using their online customer service portals (official Indane Gas website)for filing complaints and grievances
Also If your concern is not resolved satisfactorily through regular customer service channels, you can escalate it to the Appellate Authority for further assistance:
- Appellate Authority: Indian Oil Corporation Ltd., IndianOil Bhavan, P-33, Taratola Road, Kolkata - 700088.
- Phone: 033-24123473
- Email: [email protected]
And Visit once if possible to the Local dealer Office. There might be displayed all the details of Nodal officials so that you can contact them for your grievances
For Urgent Leakage Case
A round-the-clock LPG emergency helpline number available in PAN India. They will be available at any given time of the day to help you with the leakage problem
Hopefully this Helps to resolve the issue
🏃♂️
Its same everywhere
Agency ph will be dead most of the times
No one to take complaints
where are the leakage pipe, regulator or oven ?