https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10025457
Open same link in desktop mode then click on desired option, pdf will downloaded
[ICICI] Revision in service charges for your Savings Account
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Received this email today from ICICI.
Can anybody confirm what are the changes and are these changes even applicable to
salary account holders.
When I tried to click on the salary account charges, it's redirecting to page that doesn't exist (error 404). It also says that titanium, gold salary accounts are discounted, what does that mean, Will those account holders now be degraded to normal savings account?
Link: https://www.icicibank.com/interest-rates?ITM=nl...
Kindly share your inputs on this and if possible explain this in simpler terms.
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https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10026272
Tried in desktop, still getting error on salary accounts. May you please try once.
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https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10025469
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030041
started debit card & sms charges for salary account
hadd hai vese icici ki bhi...
ICICI ke paas aur kuch devalue krne ko nhi tha.. to salo ne salary account ko hi devalue kr dia..
hadd hai vese icici ki bhi...
ICICI ke paas aur kuch devalue krne ko nhi tha.. to salo ne salary account ko hi devalue kr dia..
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030260
Where is it mentioned? How much charges are there?
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https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030338
@Stone_man Upon logging into internet banking of my salary ac, my account icon shows as below.
Which account type is it? How to know it?
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030485
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030623
@akki.akki , @sanjeevtomarji , @Musky , @Watcher How to know salary account type?
I think most of users have silver salary account not regular salary account. And debit card & SMS are still free for this account type. On their website it also says that silver, gold and titanium accounts have been discounted, what does that mean. Do we all have been now downgraded to Regular salary account.
Is there any way to confirm it? Can cx care check this easily, because if it's going to be a difficult task for them then believe me they will not be able to help. On this earth I have not seen any customer support team having less product knowledge then the ICICI folks, they really know nothing about their own bank. They even don't know how to navigate their own CRM. Half of times, when dimers call icici cc, they have to teach these icici folks about policies. So, if this information doesn't just simply pops up on their screen, then we will be having a hard time to know the exact account variant. Even for simple things, I have to email Nodal officer. ICICI sucks. ICICI should invest more on training CS agents.
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030668
Just called icici customer care, that guy informed that. I have normal salary account. When I asked him is it "regular salary account"? He replied, sir you are receiving salary regularly so you have a salary account, once you will not get salary in this account. Then It will be converted to savings account.
I laughed and disconnected the call.
I laughed and disconnected the call.
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https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10030779
All account added IMPS charges like gold and titanium Except weath account
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10031118
Source? When I checked documents, there was no mention of IMPS
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https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10033546
Upon sending a mail to [email protected], I go the info that my account is Titanium brand. 😅
However they didn't specified which type now will it fall under, I have replied back with the question. Will keep posted.
https://www.desidime.com/discussions/icici-revision-in-service-charges-for-your-savings-account?page=1#post_10035610
No reply from them yet. Sent one more reminder.
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@akki.akki , @sanjeevtomarji , @Musky , @Watcher How to know salary account type?
I think most of users have silver salary account not regular salary account. And debit card & SMS are still free for this account type. On their website it also says that silver, gold and titanium accounts have been discounted, what does that mean. Do we all have been now downgraded to Regular salary account.
Is there any way to confirm it? Can cx care check this easily, because if it's going to be a difficult task for them then believe me they will not be able to help. On this earth I have not seen any customer support team having less product knowledge then the ICICI folks, they really know nothing about their own bank. They even don't know how to navigate their own CRM. Half of times, when dimers call icici cc, they have to teach these icici folks about policies. So, if this information doesn't just simply pops up on their screen, then we will be having a hard time to know the exact account variant. Even for simple things, I have to email Nodal officer. ICICI sucks. ICICI should invest more on training CS agents.