ICICI Bank Transaction Modification
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Hi guys i need some suggestion actually i am facing lot of issues with ICICI Bank and want a suggestion
NOTE : i wont be posting any videos/screenshots here due to privacy issues but i have all the proofs
So it started with the passbook entry almost 6 months have passed i have passbook printing error (its showing couple of extra zeros at the end 😛) i tried getting it rectified 6 months have passed they are not providing alternate passbook just sending email statement and statement prints
then second issue started is i was unable to request email statement as well because it showed no email registered but when i went in profile it was registered
then all of a sudden i started noticing hefty big issues i did a imps txn of 3 lac and ammount deducted was 300017.70 i was like fine imps charges it is next morning it got updated to 300000 and similarly same for 1 lac as well now i am worried that how can a txn amount be modified (Isnt it illegal)
then i noticed a change in fd maturity amount as well so when i booked the fd i received fd maturity ammount but it keeps on reducing every time i checked it so i cross checked one of the closed fixed deposit and noticed the interest certificate interest after tds deduction is not matching with net received ammount there is a different but if icici is reporting rbi about the interest as lets suppose 10k and 1k tds then i should get 9k interest right but i am getting about small deviations in that
later i talked to manager and its been about 2 months i raised a complaint to pno no help there
PS i am concerned about the account balance since i noticed this issue before and thought it was just a fluke and i did a mistake since i was checking all of that after 1 year but now i immediately checked and noticed this txn modification so i am cencerned about it
Thanks in Advance for your Suggestions
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PS : Cant do much slowly can move out of bank but just need some suggestions how can i save the money and keep a record of whats in my account cant do shit till 2028 anyways.
They did mention on automated call that if a TXN done on weekend and any extra charges been charged will be levied off next working day but I know it's worst bank in my experience
then all of a sudden i started noticing hefty big issues i did a imps txn of 3 lac and ammount deducted was 300017.70 i was like fine imps charges it is next morning it got updated to 300000 and similarly same for 1 lac as well now i am worried that how can a txn amount be modified (Isnt it illegal)
This thing generally happens on 1st april of every year with ICICI. It might be just a tech glitch, don't worry about it. I don't think it's illegal, but not sure. They should actually refund the charges instead of mutating the original transaction (Lack of transparency).
For rest of the things, you can complaint to RBI.