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HP Gas Delivery Scam! What to do next?

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quantum

One of my staffs usually don't check text messages. However, today she asked to me about subsidy txn on her passbook. I asked if she got messages from HP GAS. Upon checking, I got these fake txns on HP App. The problem is that it was never booked nor delivered. 

Then I came across this post on reddit https://www.reddit.com/r/bangalore/comments/z7x... .

I also think since, the quota wasn't over..that might be reason that distributor falsely booked these two refills. Upon calling to distributor, he didn't took up the call. Then I called my distributor, he said don't complain as of now. Kindly verify it from vendor and ask to not repeat again. If they does it again, file a complain against them. 

I suspect this as scamming those who aren't vigilant to these things. Should I file complain to HP GAS on behalf of my staff? Or leave it by assuming it's genuine error!!

1000005337

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Benevolent Benevolent
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File a complaint, don't spare these corrupt & cunning termites, as they are a major factor in the gas price hike.

Helpful Helpful
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I heard at least 20 days gap needed for second booking. Once check is subsidy amount credited for both?

Deal Captain Deal Captain
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That's a hoax circulated by distributors to supress demand of customer.

No such rule from company.

Shopping Friend Shopping Friend
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Update: Called HP Helpline.. they hung up after saying next agent will be online shortly in 3 minutes. 1800233355 .. only way is now through HP App, but it requires  detailed information.. will try tomorrow 

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Benevolent Benevolent
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File a complaint, don't spare these corrupt & cunning termites, as they are a major factor in the gas price hike.

Helpful Helpful
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I heard at least 20 days gap needed for second booking. Once check is subsidy amount credited for both?

Shopping Friend Shopping Friend
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Yes, I saw two credits in their passbook. 

And for 20 days, how the hell it got booked within 1 week if it's there!! 😆 Maybe HP vendor themselves got intoxicated with mercaptan.

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Deal Captain Deal Captain
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Distributors usually sell 14.2kg cylinders in black market to sweetshops, hotels, hawkers .

Check for subsidy entries in bank account linked(incase of ujjwala connection). 

If you find entries, she(maid) has been scammed and their is no errors/technical mistakes.

Charge up and file complaint without hesitation if you really care and wanna help victim.

Shopping Friend Shopping Friend
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Corrections:

A. Not ujjwala connection but PAHAL scheme (cz subsidy enteries were probably app. ₹70)

B. Not maid, but staff.

Deal Cadet Deal Cadet
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One of your staffs ?? U. Are working in school ?

Shopping Friend Shopping Friend
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Irrelevant Question

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Shopping Friend Shopping Friend
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Update: Called HP Helpline.. they hung up after saying next agent will be online shortly in 3 minutes. 1800233355 .. only way is now through HP App, but it requires  detailed information.. will try tomorrow 

Deal Captain Deal Captain
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Try email.

The most legit way.

Rest upto you.

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Brand Enthusiast Brand Enthusiast
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This comes under civil supplies and 6 years back i called them complained about an issue. That number was available when i googled. Please see if such number available in your area and call them. It may work.

https://www.hindustanpetroleum.com/contactus...lt

Talk-Of-The-Town Talk-Of-The-Town
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File complaint on cyber crime ..

Keep cctv footages saved if any... go all in ...they are selling in black and using your subsidy as well..

If it doesn't help ...reach out to news channels as well but keep all proofs ready...

Deal Cadet Deal Cadet
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Gas agency people book cylinders and sell it in black market. In my case, indane distributor books almost every month. We get sms of LPG delivered.

Complaint to IOCL helpline. Nothing happened. Bookings still done after that.

Warned Distributor over phone. No action. Bookings continue.

Deal Newbie Deal Newbie
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Even twenty years back or even before, elder relatives often got cylinders by paying in black to the delivery staff.. when she was studying in different city

Nothing new that the staff of PDS (ration) shops or LPG distribution agencies pilfer stock by creating False entries about customers and then even sell it at above market rates.

Whether to help them by not reporting or to build pressure on them by reporting.. is purely your own decision.

Either ways, nothing much will change.
If at all someone has managed to take alcohol selling licence or LPG distribution agency.. means that they have good connections at local level or even state level or within the Oil Marketing Companies.

A notice here and there or a demerit card due to complaints does not hurt much in the long run.
Yes, they will have to do some explaining for each small complaint too.. like if the delivery person refuses to weigh the refill or vlsims not to have a weighing scale.

Unless there are frequent and many such complaints of such fake deliveries.. the junior staff themselves will keep enjoying at that agency.

Since you even considered to 'let go', despite it not costing you much time and effort.. gives us some overall picture of why the system rots and sometimes even totally crumples.
Deal Lieutenant Deal Lieutenant
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Port Karo, Khush Raho. 😄

Deal Lieutenant Deal Lieutenant
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One and Only  Solution: CPGRAMS

Investor Guru Investor Guru
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Most probably a genuine clerical error. Raise a complaint with HP. 

Cool Cool
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Do you check weight of the cylinder during delivery time? That's the real scam

Benevolent Benevolent
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+1







Everyone should purchase a Digital Luggage Weighing Scale (not a promotion) & weigh both filled and empty cylinders to check for fraud. 

Deal Cadet Deal Cadet
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you get the subsidy ??
which state you are and are you in Pahal yojna ?

in Maharashtra after covid they have not started the subsidy yet. only giving it to them who are in poverty line and PAHAL. 

Comrade Comrade
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Go for gas pipeline connection.. If you have that facility

Deal Subedar Deal Subedar
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You got free subsidy

Helpful Helpful
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So you want to say it's a win win deal

Heart of Gold Heart of Gold
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Isn't subsidy over a long time ago 🤔
If i remember correctly, the subsidy was not given to me after 2021

Helpful Helpful
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Correct but I think there is a limit on which a customer id can get the maximum number of cylinders in a particular year. If it's exhausted then I think there will be a trouble for getting refills

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Comrade Comrade
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@quantum asking something! Is it a scam.. ha ha. By the way my inden connection needs dac number( dont know if distributor has access to that also)

Deal Cadet Deal Cadet
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They book and sell in black. Without sharing DAC we get that message "delivered".

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Deal Cadet Deal Cadet
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Go for induction ditch the gas

Helpful Helpful
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Not everyone gets 24 hrs electricity supply.plus food taste also not upto mark as gas

Deal Cadet Deal Cadet
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Do we have to pay some money to delivery guys as they ask for tip

Commentator Commentator
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No

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