I got a wrong order from chawla's 2 jail road delhi
Ordered mutton tikka roll instead got a very cheap quality seekh kebab roll.
When i complained this is what i got as a reply.
We understand the frustration and inconvenience of receiving the wrong item, and we sincerely apologize
After carefully reviewing your concern, we regret to inform you that we are unable to process a refund in this instance. We request you drop a review on the restaurant page to help them serve better.
Guys is ZOMATO not equally responsible.
Why they asked me to share pics when they were not going to do anything