Flipkart support not removing GST details from account

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Last Comment 2024-09-30

2022-10-02

Just to check how it works, I tried adding GST details(of a friend) in a product in my cart.

But now there is no, option to remove those GST details.
Also, whenever I try order something the GST details come already filled and checked.

This might result in mistakenly ordering something with GST invoice.

I asked Flipkart twitter support to remove those details but they are playing Twitter Tennis with me now and replying with copy paste responses every time (that the issue has already been addressed)

Kya karna chahiye? 🙂

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https://www.desidime.com/comments/permalink/8742918

desiman

2022-10-02

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check the in app chat support complain there

https://www.desidime.com/comments/permalink/8742938

kukdookoo

2022-10-03

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You can order and your friend can ignore to claim those bills. This happens a lot. Someone by mistake entered someone's gst number and is ordering stuff. Their ca suggested that they won't take claim.

https://www.desidime.com/comments/permalink/8744241

irajnish

2022-10-03

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Ok. Isn't there any difference between a GST incoice and a normal bill? Doesn't it effect warranty claim, since it's a business purchase?

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https://www.desidime.com/comments/permalink/8743011

TempAcc

2022-10-03

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In the order process, there is a checkbox to select if you want a GST invoice. You can deselect that option. Unless you want to replace the GST number with others, you can ignore the bills as they get active only if you claim them.

https://www.desidime.com/comments/permalink/8744232

irajnish

2022-10-03

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Yes. the check box can be unchecked. But my point is that customer must have control over what data he wants to be shown/linked in his profile. Just like we can remove saved debit credit cards, saved addresses, etc there must be an option to remove saved GST details as well.

The least they can do is keep it unchecked when someone is placing an order.

This is a website flaw which flipkart needs to fix.

I was just trying how this GST things works, I did not even place an order with those details, and wham!! the GST details got permanently linked to my account.