How ebay and ebay buyer scammed me HELP!!!
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Hi Dimers,
I sold a 2tb seagate hd on ebay and after few days i got a call from ebay(I was out side at that time) saying that buyer opened a claim on me that he has received 1tb hard disk and he even uploaded the images on ebay claim page. After i went home and checked the pictures and shocked because he received a 1tb WD HD which i did not sell!! how?
I got realized that i buyer scammed me for the hard disk and contacted the ebay. the customer representative said that i need to provide any pictures that i have taken before shipping the parcel. Seriously!!! i sold around 10 hard disk that week how can i take pictures and videos of the parcel while packing it? how many seller are doing this? after that the buyer return shipped the package and ebay approved buyers claim
again i opened the claim on sellers protection. after 3days i received the buyers return parcel and came home and unboxed it. Guss what he send me a bunch of news papers in the box. As i know he is going to scam me i asked my brother to open the box and videoed it
I sent these images and videos to [email protected]. after that they called me when i was not near my phone and got below email
upload gambar
jpg images
so i have forwarded everything except " we would request you to provide us with the scan copy of formal complaint in writing that you have received the empty parcel with acknowledgment, seal / stamp of courier service" I asked the my local courier company for a written and they rejected my request saying that it is not their problem that i have got an empty parcel and i should contact the person whomever i sent it
So i have called ebay customer service and said the courier company is not providing any letter to me and he replied that i should provide whatever proof they have asked even though it is not available.+ HOW HOW HOW should i provide a letter that is not provided by DTDC courier agrrrrrrrrrrr! I just want to kill every one (Sorry 
)+
So they again closed the claim and i lost 7000/- what happens if i sold a iPhone 6 128gb and buyer receives a nokia 1100 128kb?
any suggestions? how i can get my money back from this shit hole ebay?
Please help anyone 
SORRY FOR BAD ENGLISH
VIDEO LINK TO THE RETURN PACKAGE I GOT FROM BUYER
sad to see , that dimers who used to looot other sites , are getting looted and ripped off.. !!
@Demondealer I can only sympathize with you. Since you have already exhausted eBay’s legal recourse, such depraved insects should be taught a lesson in their own ways, IYKWIM. 
The only question killing me is!! HOW CAN I PROVIDE A LETTER THAT IS NOT PROVIDED BY DTDC COURIER OFFICE? Its like ebay is stabbing me with a knife saying that we are just poking you with a ear-bud 
@Demondealer wrote:
The only question killing me is!! HOW CAN I PROVIDE A LETTER THAT IS NOT PROVIDED BY DTDC COURIER OFFICE? Its like ebay is stabbing me with a knife saying that we are just poking you with a ear-bud
I don’t think any courier company will provide you a letter confirming the contents of a package that was delivered in the past. It’s stupid and illogical of eBay to even ask for that.
I also don’t understand the logic behind boxing and unboxing videos as proof for what was sent/delivered unless you also record the handover to/from the courier company in a continuous stream.
Same happened with me bro, one buyer Kishore LAL from Raipur and other vimal singh from Patna..BTW I got one return shipment empty and other with son papdi..
Same thing with me Dtdc and bluedart doesn’t give stamped written..however delivery guy gave me in writing..I have sent that only…
They don’t rely on videos but on fake images by buyer
@Sanjay .. Yes they just need images from buyers and they want written proofs from us? excatly my point!!! what happens if it is a 50,000? mobile
@Demondealer wrote:
@Sanjay .. Yes they just need images from buyers and they want written proofs from us? excatly my point!!! what happens if it is a 50,000? mobile
Yes bro,I have removed all my listings.. I am not gonna sell anything onwards on ebay … My claims are still open however I don’t feel that they will be honoured,I have wasted my half day for arranging the docs…but no success
@Sanjay .. wrote:@Demondealer wrote:
@Sanjay .. Yes they just need images from buyers and they want written proofs from us? excatly my point!!! what happens if it is a 50,000? mobile
Yes bro,I have removed all my listings.. I am not gonna sell anything onwards on ebay … My claims are still open however I don’t feel that they will be honoured,I have wasted my half day for arranging the docs…but no success
@Sanjay .. how much did you loose? 
@Sanjay .. wrote:
Same happened with me bro, one buyer Kishore LAL from Raipur and other vimal singh from Patna..BTW I got one return shipment empty and other with son papdi..
Same thing with me Dtdc and bluedart doesn’t give stamped written..however delivery guy gave me in writing..I have sent that only…
They don’t rely on videos but on fake images by buyer
i feel sorry for you. may be you can publish the buyer details here and if its a dimer here, he will at least feel ashamed. admin may not allow personal details so i dont know if it works. wish there was a list of problematic buyers on ebay which ebay maintains and actively terminates those accounts. had they been efficient in the first place, they would have helped you. could do nothing here than sympathize with you.
Please dont take it in a wrong way, but sharing what ebay do to sellers MAY invite more buyers to scam sellers
I mean you cleary said that ebay demands “from sellers” a written proof from Courier AND bluedart and DTDC dont provide such things , might invite someone , who would try tak take advantage of it..
JUST SAYING..
And I saw in the video “PayTm tape” on the inner box, can you tell me wether the tape was used fisrt hand or it was like tape on tape , as if its fisrt hand tape , then he may also be a seller..
@happy2prog wrote:
Please dont take it in a wrong way, but sharing what ebay do to sellers MAY invite more buyers to scam sellers
I mean you cleary said that ebay demands “from sellers” a written proof from Courier AND bluedart and DTDC dont provide such things , might invite someone , who would try tak take advantage of it..
JUST SAYING..
+1
jus realized. may be wrong to share openly. OP u may want to delete some info
Speak to grievance officer
I don’t agree with those who say that the OP shouldn’t post his experience openly, I haven’t heard anything more stupid today. I don’t understand that logic. It prevails in our society widely. Keep mum if you are oppressed.
I suggest OP to keep calm first and write a proper mail stating your story and every exploit step by step. Write an article too. Then post it on every possible media you can find. Find the top ebay officials’ emails and mail each and every of them a copy. Send the mail to popular TV shows which address consumer complaints. Make sure these unfriendly policies be known to all and it should make a dent in ebay’s reputation.
You can also take the matter with forums like Akosha, they might ask you for money too. Also, you have the address and phone number of the buyer, contact a local lawyer and send him a legal notice. It would even highlight ebay even more and then they would be eager to sort the matter properly.
The best resolution now is to :
Contact ebay on phone and be relentless. Keep telling them about the difficulties in arranging what they have asked for. Also, tell them that you have sold this product in the past and none of your previous buyers had raised a similar claim. Then they might listen. Try to reach Atul from ebay guarantee claim team.
Also, the dtdc are the worst couriers and they may not help but you can do these two things:
1) When you will visit the dtdc branch : Ask them for the exact weight mentioned in their tracking system. It is a internal tracking site which is visible only to dtdc branch people. If the weight is less than actual HDD weight, then you will win the case easily. See the weight for yourself in their computer. Get a print of that page if mentioned weight is less. This solution may not work because they often mention weight which is more than the actual weight to get more money.
2) Try bribe with dtdc. They are worst courier service in India. Try throwing a 100 Rs note to the beggars/dogs
@micke wrote:
The best resolution now is to :
Contact ebay on phone and be relentless. Keep telling them about the difficulties in arranging what they have asked for. Also, tell them that you have sold this product in the past and none of your previous buyers had raised a similar claim. Then they might listen. Try to reach Atul from ebay guarantee claim team.
Also, the dtdc are the worst couriers and they may not help but you can do these two things:
1) When you will visit the dtdc branch : Ask them for the exact weight mentioned in their tracking system. It is a internal tracking site which is visible only to dtdc branch people. If the weight is less than actual HDD weight, then you will win the case easily. See the weight for yourself in their computer. Get a print of that page if mentioned weight is less. This solution may not work because they often mention weight which is more than the actual weight to get more money.
2) Try bribe with dtdc. They are worst courier service in India. Try throwing a 100 Rs note to the beggars/dogs
Once I went to the local dtdc office to send a courier, the guy asked me Rs.250. I said I had sent the same package last month for Rs.150 from other DTDC office and would go to them instead. He revised the charges to Rs.150! This surprised me. My bluff worked, they don’t have a standard charge.
@thrifty_indian Thanks for the idea t post on several forums. Will definitely do that in next 24 hours and will also try to find top ebay officials mail ids and bring this matter to them
How about cloning the Letter head of DTDC ???
@soccergiants wrote:
How about cloning the Letter head of DTDC ???
I have the dtdc mail ids.This solution may work 
It is best to deal with a fraud using the same methods
@Demondealer wrote:
@thrifty_indian Thanks for the idea t post on several forums. Will definitely do that in next 24 hours and will also try to find top ebay officials mail ids and bring this matter to them
Atleast threaten them to send your article to TV programs. And, for teaching that buyer a lesson you should send a legal notice to that a-hole. Atleast he won’t sleep for a couple of days.
@micke wrote:
The best resolution now is to :
Contact ebay on phone and be relentless. Keep telling them about the difficulties in arranging what they have asked for. Also, tell them that you have sold this product in the past and none of your previous buyers had raised a similar claim. Then they might listen. Try to reach Atul from ebay guarantee claim team.
Also, the dtdc are the worst couriers and they may not help but you can do these two things:
1) When you will visit the dtdc branch : Ask them for the exact weight mentioned in their tracking system. It is a internal tracking site which is visible only to dtdc branch people. If the weight is less than actual HDD weight, then you will win the case easily. See the weight for yourself in their computer. Get a print of that page if mentioned weight is less. This solution may not work because they often mention weight which is more than the actual weight to get more money.
2) Try bribe with dtdc. They are worst courier service in India. Try throwing a 100 Rs note to the beggars/dogs
I have already mentioned the 1st thing to ebay. they said that the weight does not matter as the buyer may have packed the item with more care!! 
They said!!
I will try to do the second thing tomorrow
@micke wrote:@soccergiants wrote:
How about cloning the Letter head of DTDC ???
I have the dtdc mail ids.This solution may work
It is best to deal with a fraud using the same methods
Here is the image
Make Stamp Yourself will cost 100 Rs
https://lh5.googleusercontent.com/proxy/HtYrzdK...
@soccergiants wrote:
How about cloning the Letter head of DTDC ???
I dont have their letter. Do you have one? can you help me? 
@Demondealer wrote:@soccergiants wrote:
How about cloning the Letter head of DTDC ???
I dont have their letter. Do you have one? can you help me?
SEE above comment. You can easily find on Internet the Format
I have stopped selling on ebay. There is absolutely no protection for sellers, even though they proudly promote their ‘seller protection’ clause:
Just like you, I had sold off my laptop’s 500gb 2.5" sata hdd after upgrading to a 2tb hdd. The buyer from jaipur claimed that he received a pata hdd (c’mon, 500gb pata? do they even exist?)
And ebay refused to side with me and insisted that I produce photo evidence of the item that was shipped. Even the Blue Dart AWB which mentioned the contents as a Seagate 500GB 2.5" SATA HDD was not good enough. Finally, I told ebay to have the buyer send it back, and kept refusing the delivery citing various reasons: package tampering, package feels too light, etc. until the buyer finally realized that he was loosing more money on the return shipping every time and backed out.
@Demondealer wrote:
I have already mentioned the 1st thing to ebay. they said that the weight does not matter as the buyer may have packed the item with more care!!
I will try to do the second thing tomorrow
If the weight of hard disk without any packaging is 600 grams and weight on their system is 200 grams, then this should be enough proof.
eBay will listen to this on phone. Contact ebay early in the morning by 10.30-11 am
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This is the buyer profile link. he even scammed another seller before me. check his profile rating
http://feedback.ebay.in/ws/eBayISAPI.dll?ViewFe...
and ebay encourages him for this. ebay sho9uld provide negative review option for buyer too
i just want to hang myself for letting this scammer to do whatever he want