Highway Robbery
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I booked a hotel in Daytona, Florida through Expedia. I’m writing my complaint now because it bothers me that Expedia doesn’t take responsibility for their actions. EXPEDIA WASHES THEIR HANDS CLEAN FROM TAKING ANY RESPONSIBILITY FOR ANY OF THEIR ERRORS. This is not right. What happened is, I booked a reservation for a hotel and the date changed. And Expedia admitted that I booked it for the date I wanted, but then the date changed after it booked. A so called Manager was able to track down my online booking. Somehow Expedia recorded following my navigation on their webpage. Again, I booked a hotel reservation. And it changed. Yes, the date changed within minutes. I assumed it was correct. And then, They blamed me for not noticing the change on the email confirmation. I assumed it was done right. I lost over $3000 dollars. I will never use Expedia again. All my friends or family will not use Expedia again. And they haven’t. Expedia are the mafia of travel websites. They ROB you with your eyes open. They should be punished by law. I’m still very upset. I’m not a wealthy person. And don’t have $3000 dollars to throw away. It is very upsetting. I have to admit. I did cry my eyes out.