[Help] Visa Tap to Pay Offer - Treating Inactive Card as Active and No Reply Over Email
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For at least 2 of my cards which haven't been used for tap to pay between April 2023 - March 2024, I still haven't got the Rs. 100 Amazon Shopping Voucher against this offer :
https://www.visa.co.in/pay-with-visa/taptopay-offer.html
I've even emailed them way back on '[email protected]' but never got a reply.
According to Visa, Razorpay is solely responsible for this offer and not even getting a reply over the email address provided leaves me in the middle of nowhere. Is anyone else facing this issue as well?
P.S. I did cross check bank statement and credit card statement, for both the cards (SBI DC and Ola Money SBI CC), there's not been a single tap to pay transaction carried out between Apr '23 - Mar '24.
P.P.S. I've already claimed vouchers for 7 cards. So, I'm well aware of offer T&Cs.
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Do we get this offer on icici amazon pay credit card and sbi cashback card? Both are visa card. I have done one transaction on amazon pay card which was inactive but unable to login/ register on link. Will it activate after 15 days of transaction?
@sahil1033 I have received voucher within 5 to 6 days after transaction for all DC which I hold Including Virtual SBI dc. But not received anything for my CCs like HSBC CB CC, Axis Myzone CC even after 20 days. So I stopped using this offer for CCs. If you have any pending DC, try to use it.
@sahil1033 Now I am receiving below error for CC - You are eligible but have not qualified yet.
For 2 cards I'm getting this error for, it's false as both of them are inactive cards, I cross checked statements for previous FY.
I've even posted on X (formerly Twitter), let's see if they even care to respond :
https://x.com/sahil1033/status/1825981523067073013
@undertaker007 @achilles1201 @gischethans
Has the offer been extended to 19th November? The same was mentioned in messages while redeeming the coupon in case of 2 cards.
IS ALL VISA card eligible or only those for which we got offer in email?
I have received vouchers but getting something went wrong while adding in to my amazon
Was waiting for this comment
Same happened since 25 Aug 2024
I tried to add in another account
Still it's giving me same error.
Something deadly is going on
They are planning to revoke this offer I think.
Because since 2 days we are unable to add Shopping Gift Value in balance
It's been more than 20 days since the first transaction was done through tap & pay on my Axis Ace. Also, completed three more tap & pay transactions but the offer page still shows "You Are Eligible But Not Qualified Yet". Are they treating my Axis ace cc as an inactive card?
If yes, then let me tell you that they're treating 2 of my inactive cards as active cards and I'm yet to complete 10 transactions on one of the cards to see whether I get the Rs. 200 voucher or not.
The most painful part, they don't even reply over the email mentioned.
Tap to pay from mobile or from card ?
https://visataptopay.poshvin...m/ register and login and claim. It will be enabled after 15 days from transaction