[Help] Visa Tap to Pay Offer - Treating Inactive Card as Active and No Reply Over Email

257°
Deal Lieutenant
sahil1033

For at least 2 of my cards which haven't been used for tap to pay between April 2023 - March 2024, I still haven't got the Rs. 100 Amazon Shopping Voucher against this offer : 
https://www.visa.co.in/pay-with-visa/taptopay-offer.html


I've even emailed them way back on '[email protected]' but never got a reply.

According to Visa, Razorpay is solely responsible for this offer and not even getting a reply over the email address provided leaves me in the middle of nowhere. Is anyone else facing this issue as well?

P.S. I did cross check bank statement and credit card statement, for both the cards (SBI DC and Ola Money SBI CC), there's not been a single tap to pay transaction carried out between Apr '23 - Mar '24.

P.P.S. I've already claimed vouchers for 7 cards. So, I'm well aware of offer T&Cs.

44 Comments  |  
14 Dimers
  • Sort By
Deal Lieutenant Deal Lieutenant
Link Copied
Thanks and totally forgot to mention that I've already claimed vouchers for 7 cards, so, I'm pretty much aware of the offer T&Cs.
View 2 more replies
Deal Newbie Deal Newbie
Link Copied

Do we get this offer on icici amazon pay credit card and sbi cashback card? Both are visa card. I have done one transaction on amazon pay card which was inactive but unable to login/ register on link. Will it activate after 15 days of transaction?

Deal Cadet Deal Cadet
Link Copied
From my experience, got nothing on Amazon Pay CC even after 15 days.
View 3 more replies
Shopping Friend Shopping Friend
Link Copied

@sahil1033 I have received voucher within 5 to 6 days after transaction for all DC which I hold Including Virtual SBI dc. But not received anything for my CCs like HSBC CB CC, Axis Myzone CC even after 20 days. So I stopped using this offer for CCs. If you have any pending DC, try to use it.

Deal Lieutenant Deal Lieutenant
Link Copied
Till date, I've received vouchers for these : Axis Bank Ace CC, IndusInd Bank Legend CC, IDFC First Bank Wealth DC, HDFC Bank Regalia CC, SBI Cashback CC, ICICI Bank Platinum CC and Amazon Pay ICICI Bank CC.
Shopping Friend Shopping Friend
Link Copied

@sahil1033 Now I am receiving below error for CC -  You are eligible but have not qualified yet.

Deal Lieutenant Deal Lieutenant
Link Copied
I too am getting the same which means they're treating inactive card as active and Rs. 200 worth voucher will unlock after 10 tap to pay transactions.

For 2 cards I'm getting this error for, it's false as both of them are inactive cards, I cross checked statements for previous FY.
View 12 more replies
Benevolent Benevolent
Link Copied

Has the offer been extended to 19th November? The same was mentioned in messages while redeeming the coupon in case of 2 cards. 

Deal Lieutenant Deal Lieutenant
Link Copied
Nope, the offer page still says it's till 28th October 2024.
Helpful Helpful
Link Copied

min transaction is 300?

Deal Lieutenant Deal Lieutenant
Link Copied
yes
Generous Generous
Link Copied

IS ALL VISA card eligible or only those for which we got offer in email?

Generous Generous
Link Copied

All

Deal Newbie Deal Newbie
Link Copied

I have received vouchers but getting something went wrong while adding in to my amazon

Generous Generous
Link Copied

Was waiting for this comment

Same happened since 25 Aug 2024

I tried to add in another account

Still it's giving me same error.

Something deadly is going on

They are planning to revoke this offer I think.

Because since 2 days we are unable to add Shopping Gift Value in balance

View 6 more replies
Heart of Gold Heart of Gold
Link Copied

It's been more than 20 days since the first transaction was done through tap & pay on my Axis Ace. Also, completed three more tap & pay transactions but the offer page still shows "You Are Eligible But Not Qualified Yet". Are they treating my Axis ace cc as an inactive card?

Deal Lieutenant Deal Lieutenant
Link Copied
Are you sure your card is inactive?

If yes, then let me tell you that they're treating 2 of my inactive cards as active cards and I'm yet to complete 10 transactions on one of the cards to see whether I get the Rs. 200 voucher or not.

The most painful part, they don't even reply over the email mentioned.
Deal Cadet Deal Cadet
Link Copied

Tap to pay from mobile or from card ?

Deal Lieutenant Deal Lieutenant
Link Copied
I guess both the ways are eligible for the offer, please check T&Cs carefully.
replyuser
Click here to reply
Reply