Help regarding Jio 5g issue
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I've upgraded to 5g mobile one month ago, but jio unlimited 5g offer is still not available. I'm currently on old 749 plan(2gb/day for 90 days), which got activated while I was still using old 4g handset. Now it says to upgrade to a plan above 349.
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You may check and try it after some time. If the same issue persists, then you can call customer care.
Clear app data or uninstall, then reinstall. Login. The app might refresh your eligibility.
No solution will work you have to wait till your current plan expires.
Once the plan is activated in 4g mobile shifting that card in 5g mobile doesn't help.
I had the exact same experience twice.
my experience is opposite, i recently put a no for first time in a new 5g phone from 4g phone and 5g worked after a restart immediately
Check if there is a plan like UL_5G_AddOn
Quick Solution- insert Your Sim Card In a Different 5G device For 1 or 2 Minutes then check 5G networks, it worked for me many times
Same problem with me... Ur problem resolved or not??
Customer care me call karo, free me kr denge.