In OTP fraud transaction bank can't do anything.
Help regarding fraudulent credit card transaction
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This happened in September 2024, she got LTF my zone axis credit card . We have not activated that card .
But she recieved a fraud call on 27 September 2024 to activate the card they need OTP . She shared OTP , credit card deducted 49 k
Problem is that I have seen sms just now
What to do bro
I would have checked that msg in September only...
Anything to do
Pls help me
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Report to the bank for fraudulent transaction would be the first thing to do, if not done already.
that why i set my cc limit to 1ruppe when not in use and turn of all other than mercent
(As per him, the card was not activated and the fraud happened right at sine point when the activation happened.
I do not know fore sure, but that is what "i" understood.)
Pay all the bill amount before the due date otherwise cibil will take a hit. And bank can't reverse the transaction if you have given the OTP.
File a cyber crime complaint and try to raise a charge back request bro but I think nothing will work since you knowingly shared the OTP. Do you have any Card protection plan or Cyber fraud insurance then try to claim. It's a huge amount bro hope you will get it back. I think the main culprits are delivery agents.
She don't use much ,
She thought it is from bank
Its ok, sometimes this may happen, forget it as you didn't earn money for a month. Don't blame anyone, mistake could have happened even by you or me. Now point is to learn and teach others to not repeat such mistakes in future. ✌️
Thanks all guys for the quick response
My hopes are fading
It is my monthly income
Huge burden on me
Better to update the master-post if you can
rather than the replies to the replies here.
online transaction would be off by default so anyways transaction will fail. if it passes then complain to rbi and ask bank for refund as it is mandatory to set all cards to online & international off by default. complain to bank and rbi that you have not used the card then how come the fraudster has all card details.
How did the transaction got success? Don't your wife had read the message before sharing the otp.
Bank branch told to give complaints online- already given
Filed complaint with city cyber police
I have checked sms , no otp came
I don't know how he logged in credit card
I have got receiver m no and upi vpa, I ll pass this information to police
How to know bank details from VPA or m no
She don't use much ,
She thought it is from bank
you could have educated her about ongoing online frauds.. you could have switched off the txn rights.... infact in axis u can block all type txns in single click.
you are equally responsible here (may be more as well)...
blaming your wife in front of anonymous people is not cool.