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Urgent Help -> I have transferred 20k to some scammer because of whatsapp hack how to reverse? anyway to chargeback or something?

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Deal Lieutenant
DEEPANGEORGE

Hello Dimers,

Help -.> I have transferred 20k to some scammer because of "friends whatsapp being hacked" (the scammer communicated as friend and asked help money to scammers account) 

transaction took place in gpay

how to reverse? anyway to chargeback or something?

Just a friends whatsapp got hacked and I thought the friend is asking the money and transferred to the hackers account, later realized it that its not friend that asked money and friend told that his whatsapp got hacked

so what should i do as next step?

any guidance will help

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Generous Generous
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Always give a gap of 6-12 hours period for cooling between demand time  & transaction transfer time no matter how urgent it is followed by a call back saying I have cash only Can I deposit cash in Bank Branch ?

When you try to delay , Scammer will irritate, Genuine user won't irritate.

Investor Guru Investor Guru
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In life n death situation 6-12 hrs period won't help. What if you happen to be in that situation? 

One can do is to call before transferring the money. Verify the name. Ask for account number n IFSC code if possible. Search for that IFSC in the internet. Ask if the home branch of the bank is situated in a different city. These steps can be taken. Otherwise just say no. 

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Deal Lieutenant Deal Lieutenant
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thanks for your valuable inputs:))

yes just now finished 2 things
1) raising request in Google pay as "raise dispute"
2) contacted axis bank toll free and they took it as reversal kinda thing as in wrong UPI transaction (they took this way) instead of fraud as in their point of view this is the case (so they created SR number and now told me to wait 35 days + 2 days)


Have to see how this goes:)

btw thanks once again for the guidance:)
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Deal Newbie Deal Newbie
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Maybe the friend is scammer smile

Deal Lieutenant Deal Lieutenant
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hahahaha might be but hmm incase if that friend is truly hacked 


and i dont wanna burden that friend with asking things and hurting in the process:) so doing my way of things to get this transaction reversed:)

Generous Generous
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Name match nahi kiye send se pahle?

Deal Lieutenant Deal Lieutenant
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in whatsapp actually the friend (later known its scammer) told me that his account limit of 2 lakhs got over and he needs to send 20k to someone else and seek my help


I trust that friend so i blindly sent that 20k to the given upi id, thinking that might be his business partner , since that friend is invovled in business things usually


that their limit of 2lakh got over and wanted me to transfer to another 


then later came to know that this entire thing is scam because that friend again in whatsapp asked again 20k this time i phoned him what happened, 

that friend on phone shocked and told me that his whatsapp got hacked 


alas so all this happened (so that was their entire modulus operandi)

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Beacon Beacon
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Register complaint with bank. But unfortunately 99% are the chances that you won't get your money back.

Deal Lieutenant Deal Lieutenant
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yes thinking the same:) well 20k is my learning fee is what I already set my mind on:) but still giving it a try till last breath so that i dont regret that  I didint tried:)



but ya as you said the chances are 99% loss:)

so keeping my hopes low only:) hehe

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Benevolent Benevolent
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I think lodging a cyber-crime cell complaint is also essential to keep a record and follow up with banks subsequently with a copy. It gives more credibility for follow-up with banks for reversals.

Try to identify the bank account and branch from the UPI address thru your bank. If the bank account of the scammer is in the same city, you can straight-away approach the branch with the complaint.

Deal Lieutenant Deal Lieutenant
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Well till now the transacting is taken as wrong transaction not fraudulent transaction in bank side so i am not sure how to get this as cyber complaint

Side note: I dont wanna involve the friend whatsapp number as i am worried for him feeling consequences

so thinking on how to complaint this
Finance Ninja Finance Ninja
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file a FIR and also complaint to bank and dispute the transaction within 24hrs.

90% chance you will get your money within 8 to 12 months.

Deal Lieutenant Deal Lieutenant
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Need to file FIR oh oh hmm 8 to 12 months??? oh oh 

so its possible to get it back ah:) if i did FIR and waited 1 year, interesting to know
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Deal Subedar Deal Subedar
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You will get your money back. Just register online cyber crime  FIR also . As AXIS BANK lodged the complaint in wrong UPI section. Tell them to register in fraud section after cyber crime registration complaint. 

Deal Lieutenant Deal Lieutenant
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any way to do this compliant, for cyber complaint registration, online portal? or do i have to visit in person later even after online complaint?

any guidance will help:)

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Deal Subedar Deal Subedar
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Sorry to hear this hopefully you will recover your money as you have taken steps to reported the matter.

I had perviously raised this kind of topic unfortunately some dimmers were extremely negative and said what's app cannot be hacked 

https://www.desidime.com/discussions/whats-app-...

Deal Lieutenant Deal Lieutenant
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Good to know the details 


hmm Well as far as i know, hacking is only possible because of user vulnerability, if user is strong with his mobile phone use without installing unwanted apps or clicking web links.. the whatsapp can't be hacked


in this situation i am only thinking that my friend clicked or used something malicious without his knowledge and got hacked


so this hacking lies on the hands of user... whatsapp can't be hacked at this point of time as its server based application (only if server is hacked it can be hacked, as far as i know whatapp company didnt told that its server got hacked) so its the users liability to get hacked (i mean stolen usage using malicious ways because of users less knowledge of application)

as far as i know whatsapp as an application is not hacked, its users less knowledge lead to misuse of stolen credentials / OTP or screenmirroring .. etc

Deal Lieutenant Deal Lieutenant
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Update: 

Google emailed me with response saying it dont have anything to do with this kinda thing because the transaction is setteld by bank side

so lost google hope

now remaining is

2) bank complaint SR number with 35 days 

3) NPCI complaint with nothing to follow up

Generous Generous
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Wasie fraud hai to cyber complain kar sakte ho additional complain with banks for fraud transaction.wo bhi 3 din ke andar then have some chances..

Officials ke paas hi option hot hai. Lamba khichega par aa jayega.. normaly cards par hote hain fraud protection feature.

Generous Generous
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Always give a gap of 6-12 hours period for cooling between demand time  & transaction transfer time no matter how urgent it is followed by a call back saying I have cash only Can I deposit cash in Bank Branch ?

When you try to delay , Scammer will irritate, Genuine user won't irritate.

Deal Lieutenant Deal Lieutenant
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actually the scammer didnt put pressure, just i trusted the whatsapp number as its my friends who i trust, 

never suspected it got hacked 


well i should have done due diligence but when its a trusted friend i didn't checked much (mistake on my part indeed)


oh well:) hehe taking it as learning lesson

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Helpful Helpful
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whatsapp hack hua par scammer k pass apka number kese aaya. gangadhar hi shaktiman hai

Generous Generous
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Existing chats are there

Kisi se bhi yaaa sabse 20000 maang lo

Easy

Deal Subedar Deal Subedar
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Even for Rs10 its always better to call the person once so just checking if you called your friend before transferring?

Deal Lieutenant Deal Lieutenant
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hehe well my blind trust got misused:) so fault on my side:)

hehe lesson learnt here on will follow this for sure:)
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