Help-Credit card late payment charges

109°
Deal Lieutenant
ajaycdc
My Apay ICICI card due date was 30th May and i done full payment on due date by using HDFC Net banking but they charged late payment fees 1200+gst. they are saying sattelment time is 3 working days and they received amount after 3 days, so they can not reverse late payment fees according to RBI guidelines...Is it true? In the statement payment date is showing 30th May.
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Deal Lieutenant Deal Lieutenant
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requested but they are saying, we can not reverse the amount

Deal Subedar Deal Subedar
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@ajaycdc

When statement is showing 30 them tell them to reverse the charges or I will close the credit card.

First reach on twitter with statement screenshot and tell RBI guidelines says 3 days Grace period and statement is saying 30. 

Social media agents are much more competent then normal customer care .

Last resort is threatening them with closing of credit card.

Deal Subedar Deal Subedar
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@ajaycdc

When statement is showing 30 them tell them to reverse the charges or I will close the credit card.

First reach on twitter with statement screenshot and tell RBI guidelines says 3 days Grace period and statement is saying 30. 

Social media agents are much more competent then normal customer care .

Last resort is threatening them with closing of credit card.

Deal Lieutenant Deal Lieutenant
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@Cardboard

Thanks bro... twitter complaint worked grinning

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Deal Lieutenant Deal Lieutenant
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When the payment date is showing as 30th then they should not charge late fees. Insist them to reverse

Deal Lieutenant Deal Lieutenant
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yes...and they are saying we received after 3 days

Deal Subedar Deal Subedar
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Last day par hdfc se nhi krni thi payment...

3-4 din bad settle hoti h transaction.

Request kar lo CC se charges reverse kr de

Deal Lieutenant Deal Lieutenant
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requested but they are saying, we can not reverse the amount

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Beacon Beacon
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Reverse hone chye

Deal Subedar Deal Subedar
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Raise complaint till nodal, ombudsman.


if nothing works, place card closure request. Rention team ko explain karo entire issue. They can reverse charges

Benevolent Benevolent
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2 months back 2lac+ bill and I somehow missed to pay some 1500 and rest all paid, in next stmt I see 3200 Int chrages and 700  fine, but cc was very supportive I just told it was a mistake, she immediately reversed and asked to chk in unbilled(reflected instant) - I never missed payment earlier

Only interest part refunded - no RP given😌

Yet to chk CIBIL

FYI

Finance Ninja Finance Ninja
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So my father's due date was on 22nd June and he forgot to pay. Today when I was checking, I saw the due date and did the payment. Unfortunately it was already last 12 and I missed the 3 days Grace period. Will my dad be charged late payment fees and interest? Will it impact the cibil score?  @guest_999 any insight on this?

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Generous Generous
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It seems issue is resolved for you now.

But, always keep in mind that HDFC BillPay takes 3 days to settle the transaction of ICICI CC bill payment.

You paid on 30th May, So, it will settle on 3rd June. Here, you are breaching the 3 grace days given to you as well. (31,1 and 2).

So, these charges were genuine.

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