Help - BigBasket Gift Card Redemption issue
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I have received BigBasket Gift Card from my company but when I am trying to redeem on app or website , I am getting the error as- Sorry, Gift Card Redemption Failed.
Dumb Customer Care executive said to talk to my company regarding the error.
Attached is the error SS. Need help:
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Look if there is some space after or before the GV code or PIN, this error can occur due to multiple unrelated issues
I have checked for the same. I have entered it correctly
Check if gv showing balance here - https://www.woohoo.in/...nq
Balance showing is 0. Means the GC provider fooled me
if redemption is successful in first attempt, subsequent attempts can also show this error. check wallet balance to see if the amount has been added to the wallet or not.
do not copy paste the code/pin. manually type the code and pin.
Make sure the pin is of 6 digits numeric. I once got pin with 5 digits then eventually tried putting 1 – 9 if front of the pin and at last tried putting Zero which worked
Pls inform company, these days many gc companies are cheating in corporate deals
they are sending same gc to multiple ppl or sending invalid gc
Happened with a fiend of mine, they got amazon gv as Diwali gifts, many employees faced problems redeeming it