HDFC Platinum Debit Card - Reward Points Issue

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KMJA
Hi Dimers,

I have been trying to redeem reward points from HDFC, but facing 'redeem not successful' error.

I have been trying this since last week.

Is anyone else facing this issue.
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Avant Garde Avant Garde
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Yes. Facing the same issue. When I contacted their customer support, they told me to try through net banking with redirects and pop ups turned on in the browser. Nothing worked. Last time the issue got automatically resolved so should be this time.

Deal Cadet Deal Cadet
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You are unable to redeem and we are unable to receive, I think HDFC Rewards section is under maintenance stage, this happen in axis always

Deal Lieutenant Deal Lieutenant
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mostly this error happens when there is maintenance in backend of HDFC , and this will get resolved in approximately 10 to 20 days BY ITSELF, so try after 10 days or 20 days to redeem:)

this is what happened for me in past

Deal Captain Deal Captain
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new patch up or just maintaince

will see

😳
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Avant Garde Avant Garde
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Check now bro. It's working fine

replyuser
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