HDFC Pixel Rupay Cards - be careful while transacting

180°
Deal Cadet
gischethans

Looks like the HDFC Pixel Rupay cards have stability issues when it comes to UPI transactions. My 3/3 transactions made at three different merchants on two different days are stuck in processing state. Money debit notification + SMS + email were instant. 


The irony is the Pixel card section in PayZapp shows the transaction was successful but the PayZapp passbook section shows processing. Two such issues occurred on Saturday and the status has not changed yet. Thought things would be different today but another transaction got stuck. I could walk away due to the trust those merchants placed in me. But still, they won't wait for 3-5 days, NPCI's timeline for transaction status confirmation. Then it would be my turn to chase them for refunds if these transactions succeed. 

Disclaimer
We are not SEBI/IRDA registered. The information provided herein is for education purposes only. We will not be responsible for any of your profit/loss with this channel's suggestions. Consult your financial advisor before making any decisions.
31 Comments  |  
8 Dimers
  • Sort By
Deal Lieutenant Deal Lieutenant
Link Copied

oh oh already issue with Pixel ?? hmmm i just today got the card, have to see how this goes on my side soon

Deal Cadet Deal Cadet
Link Copied
got without cibil hit ?
View 1 more reply
Deal Cadet Deal Cadet
Link Copied

I think we are moving fast with this card. Seems they are issuing this card instantly but not able to map with backend with same pace.

I got this card today only, under payzapp showing two card with same number one with swipe which is activated and other with PIN (asking for set pin). 

Used swipe feature to pay but transaction failed. Now have to wait for reversal.

Deal Lieutenant Deal Lieutenant
Link Copied

two card with same number??? thats weird 


for me I tried to register this pixel card with mycards HDFC web progressive app, but its not getting detected 

so my guess is, unless mycards app detect this pixel card, it will have issues (just my personal speculation)

View 1 more reply
Deal Cadet Deal Cadet
Link Copied

Why did you take this card its no good

Deal Cadet Deal Cadet
Link Copied

I took it for UPI.

View 6 more replies
Finance Mentor Finance Mentor
Link Copied

I think issue is from Payzapp UPI app side

Also wait few days dnt do any transaction immediately after card generate.

It often happens that even after generating the card, it doesn't get linked to UPI for 2-3 working days or UPI transactions don’t go through.

After a few days, everything automatically gets sorted out, and then UPI linking and transactions working.

@DEEPANGEORGE

@Akshatgo

@Imperial_Penny

@gischethans

Deal Cadet Deal Cadet
Link Copied
Would it be safe to assume that the pending transactions would fail - I am concerned since one merchant asked me to wait and he is expected to call me today. If he calls I can't hold back paying once again. 
Deal Lieutenant Deal Lieutenant
Link Copied

Looks like issue resolved. UPI linking with all apps working now. Tried Scan&Pay, it's successful and merchant received the amount instantly.

The successful transactions done 3 days ago, showing pending in Payzapp Passbook, were auto refunded today.

@gischethans @DEEPANGEORGE @Akshatgo

Deal Lieutenant Deal Lieutenant
Link Copied

Thanks for the update:)
View 6 more replies
Deal Cadet Deal Cadet
Link Copied

Is this card applied via PayZapp a LTF one?

Deal Cadet Deal Cadet
Link Copied
If you see an LTF offer, then it could be. For most, it only shows FYF. Making things worse is their T&Cs not being up-to-date and mention required spending of few thousands in first 90 days to make it FYF.
View 2 more replies
Deal Cadet Deal Cadet
Link Copied

I am not able to setup PIN. It shows setup PIN even after getting 'PIN set up completed'. I tried on other apps no use.

Deal Lieutenant Deal Lieutenant
Link Copied
if card is generated recently wait for 2 days and it will let you set the pin
View 1 more reply
replyuser
Click here to reply
Reply