HDFC Pixel Rupay Cards - be careful while transacting
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Looks like the HDFC Pixel Rupay cards have stability issues when it comes to UPI transactions. My 3/3 transactions made at three different merchants on two different days are stuck in processing state. Money debit notification + SMS + email were instant.
The irony is the Pixel card section in PayZapp shows the transaction was successful but the PayZapp passbook section shows processing. Two such issues occurred on Saturday and the status has not changed yet. Thought things would be different today but another transaction got stuck. I could walk away due to the trust those merchants placed in me. But still, they won't wait for 3-5 days, NPCI's timeline for transaction status confirmation. Then it would be my turn to chase them for refunds if these transactions succeed.
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I think we are moving fast with this card. Seems they are issuing this card instantly but not able to map with backend with same pace.
I got this card today only, under payzapp showing two card with same number one with swipe which is activated and other with PIN (asking for set pin).
Used swipe feature to pay but transaction failed. Now have to wait for reversal.
two card with same number??? thats weird
for me I tried to register this pixel card with mycards HDFC web progressive app, but its not getting detected
so my guess is, unless mycards app detect this pixel card, it will have issues (just my personal speculation)
Why did you take this card its no good
I think issue is from Payzapp UPI app side
Also wait few days dnt do any transaction immediately after card generate.
It often happens that even after generating the card, it doesn't get linked to UPI for 2-3 working days or UPI transactions don’t go through.
After a few days, everything automatically gets sorted out, and then UPI linking and transactions working.
Looks like issue resolved. UPI linking with all apps working now. Tried Scan&Pay, it's successful and merchant received the amount instantly.
The successful transactions done 3 days ago, showing pending in Payzapp Passbook, were auto refunded today.
Thanks for the update:)
Is this card applied via PayZapp a LTF one?
I am not able to setup PIN. It shows setup PIN even after getting 'PIN set up completed'. I tried on other apps no use.
oh oh already issue with Pixel ?? hmmm i just today got the card, have to see how this goes on my side soon