HDFC CC late payment charges

75°
Deal Cadet
notion
As per the title I missed to pay on time and they charged a hefty amount.

This is the first and only late payment in last 7 years since I had taken this card.

Called RM and he said had it been September he could have reversed it but from October onwards he cannot.

I didn't trust him.

So dimers I am just wondering is there any other ways I can try my luck.

Any help would be appreciated!
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Deal Lieutenant Deal Lieutenant
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Mail them on Priority Redressal Credit Cards <priorityredressal . creditcards@hdfcbank . com>

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Deal Lieutenant Deal Lieutenant
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Mail them on Priority Redressal Credit Cards <priorityredressal . creditcards@hdfcbank . com>

Deal Cadet Deal Cadet
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One question - have you ever got your charges reversed by mailing them ?

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Deal Subedar Deal Subedar
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Payment delayed by how many days? Generally they don't charge for due date + 2days 

Deal Lieutenant Deal Lieutenant
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it is due date + 3 days, rule by RBI
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Deal Cadet Deal Cadet
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hefty amount depends on outstanding and no. of days. What is the amount and days?

Deal Cadet Deal Cadet
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~₹1000 is the amount. Bill amount was ~₹17K.

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Commentator Commentator
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Call customer care. They would waive off.

Deal Cadet Deal Cadet
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sent an email to "priorityredressal.creditcards[at]hdfcbank[dot]com" - lets see what happens

Deal Cadet Deal Cadet
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The charges have been reversed on 11th. I didn't check until today. I don't know who did that as RM denied and I sent mail to customer care 2 days ago.

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