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Got Charged Cash Deposit Fee for SBI Unipay Bill Payment

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VR_Rahman
Yesterday I paid my Kotak CC bill using SBI Unipay. Today when I checked my CC for unbilled transactions I was shocked knowing that Kotak has charged me 118 (100+ 18GST) for the bill payment.

I paid the bill online. Is it even legal to charge a cash deposit fee when the payment is made online?

Beware guys, who are using SBI Unipay to pay their CC bill.

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Deal Hunter Deal Hunter
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Lotak will be lotak. It's fraud by bnk. Try reversing it from Customer Support matrix. These Lotak Bank employees must be following DD threads & tweaking their system. It was fully online transaction not cash deposit .

Deal Subedar Deal Subedar
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Anyone's charges reversed?

Like Magnet Like Magnet
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Mine got reversed today.
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Deal Lieutenant Deal Lieutenant
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How can it come under cash deposit? No cash involved here.

Like Magnet Like Magnet
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That is what I'm also thinking about. Will call their CS and will try to get it reversed.
Deal Hunter Deal Hunter
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Lotak will be lotak. It's fraud by bnk. Try reversing it from Customer Support matrix. These Lotak Bank employees must be following DD threads & tweaking their system. It was fully online transaction not cash deposit .

Like Magnet Like Magnet
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Thanks for the response brother. I'm calling them.
Deal Captain Deal Captain
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@abhishek012

Deal Lieutenant Deal Lieutenant
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damn these trickster Kotak

ask the reason why they did this in Customer care if possible:) and update it here in DD VR_Rahman would be helpful:)

Budding Star Budding Star
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Do complain they can't do this

Btw what was the payment method??

Like Magnet Like Magnet
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DC
Finance Mentor Finance Mentor
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How do you know Cash Deposit Fee for SBI Unipay Bill Payment transaction ?

Anyway contact kotak bank they will reverse the charges.

and why you use kotak bank DC ? for PVR movie ticket ?

Like Magnet Like Magnet
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Cause this was my only bill payment in one month. Used it for buying mobile last month when a 10% offer was running.
Generous Generous
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These cash deposit fees can be for some transactions done in the past as well. (3-6 months old).

Are you sure you haven't paid by cash to date?

Like Magnet Like Magnet
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No bro. Not even a single time. Also my card is only 4 months old. For the previous 2 months I paid using mobikwik using the FULLPAY code.

Also received this message from kotak today:1713800294227-01
Deal Newbie Deal Newbie
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Same for me.. I paid Kotak cc bill  using Airtel thanks app.. Made 3 transactions and charged thrice for cash deposit fees... Maybe some technical error at their end..

Benevolent Benevolent
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Lol first they started charging for limit enhancement. Now they are charging for credit card payment also😂.

Finance Mentor Finance Mentor
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I blocked all calls which come offering a kotak CC since last few months... I need no more CC, looks like a good choice...

Deal Cadet Deal Cadet
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They can't even offer now. RBI ban!!😂
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Deal Newbie Deal Newbie
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They have charged for me as well.Just checked with customer service and he said there is some technical issues, money has been charged to many person which will be reverted back within 2 working days.

Like Magnet Like Magnet
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I got the same response blush... Let's wait then

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Generous Generous
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I guess this is rewrd reddem charge.. i am also chatged 2 times.. but i have done 2 momth agao and few days ago.. serms they charged both same time

Generous Generous
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They will fix for all .. or have to complain.. will wait 2 days

Like Magnet Like Magnet
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1713800294227-01
Deal Subedar Deal Subedar
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They have charged me also

Deal Lieutenant Deal Lieutenant
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They have charged me 100+18 thrice for three Credit card payments of 100 each made from park+ app on the 21st.

Generous Generous
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Mera to mobi se payment ko bhi cash ghosit kar diya.. not unipay but any kind pay is cash for them.. they should compensate for mental harassment with refund

Deal Newbie Deal Newbie
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Quite absurd 😕. Although Kotak is a fraud bank and I really hate them. I also had a feud with them around 5 yrs. ago or so, then at last I had to complain in PG portal/CPGRAMS to get my issue resolved.

Pathetic Bank with pathetic customer service.

Deal Newbie Deal Newbie
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Screenshot2024-04-24-15-31-10-895com.android.chrome


They say this, but it well over 48 hours
Budding Star Budding Star
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Don't worry reverse ho jayega

Like Magnet Like Magnet
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Looks like RBI had a reply ready for it. RDT202404241855575574499423387126608

Deal Lieutenant Deal Lieutenant
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hahahaha reap what they sow:P hmm so guess i made the right choice of not applying ANY credit card with kotak for only one reason which is their loan agent behavior with agriculture people who just took loan for crops, those poor souls (on fire in news in past) 

Deal Subedar Deal Subedar
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Anyone's charges reversed?

Like Magnet Like Magnet
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Mine got reversed today.
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Deal Cadet Deal Cadet
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got reveresed…
Generous Generous
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Refund aa gaya.. kotak me hi issue tha

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