Fraud of 741 GBP from icici forex card

113°
Deal Subedar
anuraggarg
There are fraud transaction done on 11:20 from my icici. Forex card of 741 GBP in 3 transaction.

These transactions doen without asking for otp in span of 2 minutes.

Also I had already raised in customer care and dropped mail to icici. Bank as they haven't ack the complain on written mail.

Can you please guide to help my money back or any other process I need to follow to get my money back

Please share suport on x


https://x.com/anuraggarg5/status/18056156920302...

Top Comments
Shopping Friend Shopping Friend
Link Copied

1. Blocked card.

2. Off international transactions on all cards (most website don't require otp)

3. Call icici & raise fraud alert

4. Raise charge back request and provide them with proofs over email.

Potentially you should get a resolution within 90days if all went well.

I'm not sure if you're one of those who do card share deals. You will be screwed   if that would be the case.

Deal Newbie Deal Newbie
Link Copied

My icici forex card was stolen in Europe. The card was used to do transactions. I raised a complaint with ICICI and filed an FIR. After lot of follow up got my money back through their forex card insurance. Took almost 5 months to get the money back
 Raise complaints at multiple forums like email, twitter, etc.

Deal Subedar Deal Subedar
Link Copied

Update : all money got recived with the help of fraud prevention team

11 Comments  |  
8 Dimers
  • Sort By
Shopping Friend Shopping Friend
Link Copied

1. Blocked card.

2. Off international transactions on all cards (most website don't require otp)

3. Call icici & raise fraud alert

4. Raise charge back request and provide them with proofs over email.

Potentially you should get a resolution within 90days if all went well.

I'm not sure if you're one of those who do card share deals. You will be screwed   if that would be the case.

Deal Subedar Deal Subedar
Link Copied
I haven't shared card details send the mail already and card has been blocked
Helpful Helpful
Link Copied

First thing to do when you get a CC-

BLOCK INTERNATIONAL TRANSACTION

Reason being international transactions do not require One Time Password. Thus, it makes it easy for fraudsters to complete the transaction.

Post Emperor Post Emperor
Link Copied

What about CC/DC on rupay network? Can these rupay cards be used on such websites without otp?

Deal Subedar Deal Subedar
Link Copied

Which website it was used bro?

Deal Newbie Deal Newbie
Link Copied

My icici forex card was stolen in Europe. The card was used to do transactions. I raised a complaint with ICICI and filed an FIR. After lot of follow up got my money back through their forex card insurance. Took almost 5 months to get the money back
 Raise complaints at multiple forums like email, twitter, etc.

Deal Subedar Deal Subedar
Link Copied
Yes already in process bro.
Deal Subedar Deal Subedar
Link Copied

Update : all money got recived with the help of fraud prevention team

Deal Cadet Deal Cadet
Link Copied
kindly explain all the procedure u have done in the original post.
View 1 more reply
Benevolent Benevolent
Link Copied

Bookmarked for reference. Congrats and thanks for sharing the update.

replyuser
Click here to reply
Reply