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Pathetic service from flipkart worst customer care of flipkart and whirlpool both… Refrigerator not installed after 25 days of delivery… Never buy this product and never ever buy anything from flipkart.
I have bought the product in exchange offer with my good working condition smaller size refrigerator but when they come to deliver the refrigerator they denied to exchange and demand for extra money, i refuse to pay them that time i called to customer care and they gave me assurance that it will get deliver in couple of days and do the exchange but again the courier partner denied to do the exchange i have ask him the reason for not exchanging the product he told me that the seller will not take the exchange and he asked me for extra money then i called to flipkart customer service they are also unable to give any specific reason for denying the exchange, they told me that they dont know the reason for not exchanging but they can not do the exchange and they also asked me to pay more money for delivering the refrigerator then i pay them some extra money for the delivery of that refrigerator.
After the delivery its almost 25 days past but nobody has come for the demo and installation of the refrigerator. I have called more than 15 times to flipkart and whirlpool for the installation every time they say that technician will visit in one or two days but nobody has visited us yet.
I have tried to return the refrigerator on flipkart but they rejected my return request without any valid reason.